Overview
Work History
Education
Skills
Leadership Experience & Activities
Timeline
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Annika Brignola

Fayetteville,PA

Overview

2
2
years of professional experience

Work History

PT Residence Life Office Assistant

Penn State Mont Alto
Mont Alto, PA
01.2024 - 04.2024
  • Completed clerical tasks such as filing, copying, and distributing mail, posters, and flyers.
  • Interacted with customers in-person to provide information.
  • Enhanced office efficiency by organizing files and maintaining clean workspaces.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Collaborated with various departments to complete assigned tasks.

PT Public Relations and Marketing Assistant

Penn State Mont Alto
Mont Alto, PA
01.2024 - 04.2024
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Reviewed and edited documents for accuracy, grammar and clarity.

Sales Associate

Bb.q Chicken
Upper Darby, PA
08.2022 - 08.2023
  • Managed doordash, uber eats, and grubhub troubleshooting to ensure customers received 100% of their order.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, delivery, and food specifics.
  • Packaged customer orders and prepared drinks following food safety polices.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Bachelor of Liberal Arts - Korean Studies And Public Relations

Penn State University
Mont Alto
06.2027

Skills

  • Customer Service
  • Time Management
  • Organizing and Categorizing
  • Excel spreadsheets
  • Valid Driver's License
  • Problem-Solving
  • Computer Skills

Leadership Experience & Activities

Penn State Mont Alto

Treasurer of Mont Alto Student PR (MASPR) Club

  • Regularly attended club meetings and events to develop and execute strategic plans to enhance the club's visibility, engagement, and impact both within the university community and beyond.
  • Forged partnerships with other student organizations, academic departments, and industry professionals to create collaborative opportunities and broaden the club's reach.
  • Work closely with fellow members and club leadership to contribute ideas, support initiatives, and assist in the planning and execution of club activities.

Upper Darby High School

Leader of K-Pop Club

  • Planned and organized club meetings, club performances, and discussions related to K-pop music, culture, and entertainment.
  • Utilize social media, flyers, and other marketing channels to promote club activities and attract new members to join the community.
  • Guided and conducted regular practice sessions to help members improve their technique, timing, and performance skills.
  • Successfully grew club membership by 50% through engaging recruitment events, diversifying the club and fostering a sense of community among members.




Timeline

PT Residence Life Office Assistant

Penn State Mont Alto
01.2024 - 04.2024

PT Public Relations and Marketing Assistant

Penn State Mont Alto
01.2024 - 04.2024

Sales Associate

Bb.q Chicken
08.2022 - 08.2023

Bachelor of Liberal Arts - Korean Studies And Public Relations

Penn State University

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Annika Brignola