Annika Jankie-Widlund
Manchester,NH
Summary
Dynamic professional with a proven track record in high-volume dining environments, exemplified during tenure at 110 Grill. Excelled in multitasking and exceptional customer service, enhancing guest experiences and fostering loyalty. Skilled in cash handling and efficient workflow management, consistently delivering attentive service and driving sales through upselling techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
110 Grill
11.2022 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
Pharmacy Tech
Rite Aid
07.2021 - 11.2023
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Coordinated verification and filling of more than 600 daily prescriptions in high-volume pharmacy environment.
Server
I-HOP
03.2019 - 03.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Arts - Independent Recording And Production
Berklee College of Music
Boston, MA12-2027
High School Diploma -
Manchester West High School
9 Notre Dame Ave, Manchester, NH 0310206-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multitasking
- Upselling techniques
- Responsible beverage service
- Memory retention
- High volume dining
- Sales techniques
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Allergen Awareness Training Certificate - AllerTrain by MenuTrinfo.
- Pharmacy Technician Certification
Timeline
Server
110 Grill
11.2022 - 01.2025
Pharmacy Tech
Rite Aid
07.2021 - 11.2023
Server
I-HOP
03.2019 - 03.2020
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Allergen Awareness Training Certificate - AllerTrain by MenuTrinfo.
- Pharmacy Technician Certification
Bachelor of Arts - Independent Recording And Production
Berklee College of Music
High School Diploma -
Manchester West High School
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