Annika Jones
Summary
A driven, diligent, and committed individual looking to gain new perspectives in all aspects of life and excel in patient care. Proven ability to stay organized and prioritize tasks in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
University of Kansas
10.2024 - Current
- Answered customer telephone calls promptly and appropriately residents packages, mail, and helped with maintenance concerns.
- Greeted residents, offered assistance
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Cashier
Scheels
11.2023 - 07.2024
- Demonstrated a positive attitude towards customers at all times.
- Conversed with genuine interest in the customer.
- Created an environment that was warm, welcoming, patient, and personable.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Partner
Starbucks
02.2022 - 11.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Responsible for developing customer relations
- Taught how to prioritize customer satisfaction
- Responsible for remembering how to make the wide variety of drinks served while simultaneously keeping the work station sanitary and restocked
Social Media Marketing Intern
Pro-X
06.2023 - 07.2023
- Worked to Promote the company by utilizing social media to encourage teens looking for Internship experience to choose Pro-X
- Gained valuable experience working within the social media marketing industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Explored new technologies and approaches to streamline processes.
Shift Lead+Team Member
Orange Leaf
06.2021 - 10.2022
- Made sure the counter was presentable.
- Expected to check inventory.
- Responsible for interacting with customers positively.
- Proven ability to troubleshoot equipment when it failed.
- Experienced with counting money.
Education
Undergraduate - Nursing
University of Kansas
Lawrence, KS05-2028
Student - Nursing
Mid-Nazarene College of Health Sciences
10000 W 75th St Unit 241 Merriam, KS 66204 High School Diploma -
St. James Academy
Lenexa, KS05-2024
Skills
- Customer Service
- Communication
- Organization
- Confidentiality
- Hospitality services
- Time management
- Adaptability
- Problem Solving
Certification
- Certified Nursing Assistant
- Basic Life Support
Timeline
Front Desk Assistant
University of Kansas
10.2024 - Current
Cashier
Scheels
11.2023 - 07.2024
Social Media Marketing Intern
Pro-X
06.2023 - 07.2023
Partner
Starbucks
02.2022 - 11.2023
Shift Lead+Team Member
Orange Leaf
06.2021 - 10.2022
Undergraduate - Nursing
University of Kansas
Student - Nursing
Mid-Nazarene College of Health Sciences
High School Diploma -
St. James Academy
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