Annika Lin
Peninsula,OH
Summary
I am a friendly, organized College Student majoring in nutritional biochemistry looking for a part-time job. I have many years of customer service experience from working in my family's restaurant and boba shop. I love learning new skills. I can manage multiple tasks, and look forward to becoming part of your team.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Waitress (Family Business
Sunset Asian Cuisine
Oberlin, OH
12.2025 - Current
- Greeted guests and sat customers
- Presented menus and explained daily specials to customers
- Took food and drink orders while repeating the orders to ensure accuracy
- Delivered meals and beverages from kitchen to tables
- Checked table needs and refilled items during service
- Communicated guest requests and order changes to kitchen staff
- Delivered excellent customer service by promptly addressing complaints and concerns
- Processed payments and issued receipts efficiently at register
- Cultivated positive relationships with regular customers through engaging conversation
- Maintained a clean work station by restocking supplies, wiping down counters.
- Cleaned tables and reset dining areas for next guests
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Organized take-out orders efficiently according to customer requests
- Provided training to new hires to ensure effective job performance
- Cleaned and sanitized bathrooms to maintain hygiene standards
Barista (Family Business)
Cha Li Tea Shop
Shaker Heights, OH
01.2024 - Current
- Greeted customers and took orders for drinks and desserts
- Greeted customers and provided menu information to enhance their experience
- Prepared drinks and specialty beverages following recipes
- Facilitated efficient drink preparation during peak times to ensure timely service
- Operated point-of-sale system and handled cash at counter
- Refilled cups, syrups, tea leaves, and boba ingredients to maintain stock and support service flow
- Cleaned workstations, equipment, and seating areas
Service Team
Panda Express
01.2025 - 05.2025
- Served customers by promptly addressing needs and ensuring satisfaction.
- Handled customer requests and resolved inquiries to enhance overall satisfaction.
- Made sure all food was hot and fresh for all customers
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
- Cleaned counters, removed trash, and mopped floors at end of each shift to maintain hygiene.
Waitress
Yummy Garden (Family Business)
01.2015 - 01.2021
- Greeted guests and sat customers
- Presented menus and explained daily specials to customers
- Took food and drink orders while repeating the orders to ensure accuracy
- Delivered exceptional customer service by promptly addressing complaints and concerns
- Delivered meals and beverages from kitchen to tables
- Checked table needs and refilled items during service
- Communicated guest requests and order changes to kitchen staff
- Processed payments and provided receipts at register
- Cleaned tables and reset dining areas for next guests
- Cultivated positive relationships with regular customers through engaging conversations
- Maintained a clean work station by restocking supplies, wiping down counters.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties
- Organized take-out orders efficiently according to customer requests
- Mentored new employees on best practices for service excellence
- Sanitized and restocked bathrooms for guest use
Education
High School Diploma -
Hudson High School
Hudson, OH05-2025
Case Western Reserve University
Cleveland, OH10-2026
Skills
- Order taking
- Food and drink service
- Beverage preparation
- Front of House/Service Experience
- Cash Handling
- Phone order management
- High-standard cleaning
- Facility cleaning
- Procedure adherence
- Customer service
- Staff training
- Issue resolution
- Teamwork
- Dispute resolution
- Equipment Maintenance
PROJECTS
- Healthy Food Drive, Act 4 Youth Health - 2024
- Promoting Nutritional Awareness through creating videos, Act 4 Youth Health - 2024 - 2025
Accomplishments
- The Eighth Ohio K-12 Chinese Essay Contest Silver Award - 2022
- Ohio Association of Teachers of Chinese - Grade 9
- The Ninth Ohio K-12 Chinese Essay Contest Silver Award - 2023
- Ohio Association of Teachers of Chinese - Grade 10
- Distinguished Honor Roll - 2021-2025
- Hudson High School- Grade 9 - 12
- The Presidential Volunteer Service Award Bronze Level
- Hudson High School - Grade 12
VOLUNTEERING
- Church in Twinsburg (Youth Group Leader), 2021, 2025, Look after kids ages 1 - 10, Made lessons and games, Play viola every week for the singing
- Club Fair (Hudson High School, 2021, 2025, Set up posters for the club I am in, Introduce people and invite them to join
EXTRACURRICULARS
- Act 4 Youth Health (Outreach Manager) - 2024 - 2025
- HUDDLE (Mentor) - 2023 - 2024
- National Honor Society (Recycling Wing Leader) - 2024 - 2025
- Health Fluency Design Team - 2026 - present
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Timeline
Waitress (Family Business
Sunset Asian Cuisine
12.2025 - Current
Service Team
Panda Express
01.2025 - 05.2025
Barista (Family Business)
Cha Li Tea Shop
01.2024 - Current
Waitress
Yummy Garden (Family Business)
01.2015 - 01.2021
High School Diploma -
Hudson High School
Case Western Reserve University