Annika Snyder

• Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Prepared entrees, salads and appetizers for over [Number] daily customers.
• Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
• Circulated kitchen area to receive work assignments and identify support tasks.
• Maintained composure and work quality while under stress.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Lifted and carried heavy materials.
• Adhered to procedures in preparing food items.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Maintained high personal grooming standards and uniform presentation.

For the time I worked there I helped customers find items that they needed and couldn't find, and I also answered any questions they had. I also operated the cash register for cash, check, and credit card transactions with accuracy. I also mentored many new members that came to work with us and helped them operate the system as accurate as possible. I stocked, tagged and displayed merchandise as required.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Suggested appropriate food and drink pairings to increase per-ticket sales.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Informed customers about daily and seasonal specials.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Stayed up-to-date on menu changes to help customers make food choices.
• Inspected dishes and utensils for cleanliness.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Greeted new customers, discussed specials and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Bussed and reset tables to keep dining room and work areas clean.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.

• Stepped into additional roles during busy times to boost coverage of important stations.
• Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots items used often by kitchen staff.
• Followed supervisor instructions to complete tasks on time.
• Efficiently and quickly cleaned various dishes, silverware to provide smooth service and reduce wait times.
• Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
• Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
• Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
• Gently moved glassware, crystal and other delicate items to prevent breakage.
• Used sprayer to loosen food residue and enhance cleaning.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Increased machine efficiency by scraping and pre-washing dishes.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
• Kept work area clean, dry and free of debris to prevent incidents and accidents.

• Member of MLS Drama team, Speech team, FCCLA, and Track and Feild