Annika Spader
Albuquerque
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Grooming Salon Leader
PetSmart
04.2018 - Current
- Implemented marketing strategies such as promotional events or loyalty programs designed to attract new clients while retaining existing ones.
- Established a safe work environment by upholding strict safety standards and conducting regular inspections of salon equipment and facilities.
- Raised employee morale by fostering a positive work environment, recognizing achievements, and encouraging open communication among team members.
- Boosted customer satisfaction by providing excellent pet grooming services and maintaining a clean, safe salon environment.
Salon Manager
Great Clips
03.2015 - 07.2017
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Shuttle Driver
Holiday Inn Express Hotel
09.2012 - 05.2015
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
Department Manager
Walmart
08.2010 - 06.2012
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
High School Diploma -
Del Norte High School
Albuquerque, NM05.2008
Skills
- Animal Behavior Understanding
- Safety Procedures
- Sanitation protocols
- Team Management
- Appointment Scheduling
- Grooming best practices
- Grooming tools maintenance
- Pet Styling Expertise
- Health and Safety Regulations
- Employee Training
- Staff Management
- Customer Service
Timeline
Grooming Salon Leader
PetSmart
04.2018 - Current
Salon Manager
Great Clips
03.2015 - 07.2017
Shuttle Driver
Holiday Inn Express Hotel
09.2012 - 05.2015
Department Manager
Walmart
08.2010 - 06.2012
High School Diploma -
Del Norte High School