Annika Svahn
Orinda,CA
Summary
Dynamic Head Barista with proven expertise in team leadership and training. Focused on optimizing service efficiency and maintaining high-quality standards, ensuring customer satisfaction and compliance with health regulations.
Overview
3
3
years of professional experience
Work History
Head Barista
Sharetea
Orinda, CA
05.2023 - 09.2025
- Trained and mentored junior baristas on beverage preparation and customer service standards.
- Developed and implemented efficient workflow processes to enhance service speed and quality.
- Ensured compliance with health and safety regulations in daily operations and beverage handling.
- Managed inventory levels, ordering supplies to maintain stock for peak service times.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Ensured compliance with health code regulations by maintaining strict cleaning protocols within the caf.
- Optimized workflow processes for increased productivity during peak hours, minimizing wait times for customers.
Assistant Tennis Coach
Orinda Country Club
Orinda, CA
06.2022 - 08.2023
- Assisted in developing and implementing training programs for junior players.
- Coordinated team practices, ensuring effective use of court time and resources.
- Evaluated player performance, providing constructive feedback to improve skills.
- Supported head coach in organizing tournaments and events for club members.
- Led warm-up sessions, promoting injury prevention and physical readiness.
- Developed engaging drills that improved player engagement and skill development.
- Explained and demonstrated basic tennis techniques to team members.
Education
Bachelor of Science - Biology
University of California, Santa Barbara
Santa Barbara, CA06-2029
Skills
- Food safety compliance
- Adaptability under pressure
- Cleanliness enforcement
- Hygiene standards
- Time management
- Inventory management
- Problem-solving
- Team leadership
- Attention to detail
- Quality control
- Safe food handling
- Cash handling
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Adventure Travel
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy helping others and giving back to the community
- Volunteering at local animal shelters and rescue organizations
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- I like looking at the stars and learning about constellations
- Animal Care
- Music
- I have a passion for photography and editing photos
- Team Sports
- Surfing
- Cooking
- I enjoy cooking for friends and family gatherings
Extracurricular activities
Varsity Tennis Captain, Spirit Squad Leader, Scuba Club Member, Band Leader
Timeline
Head Barista
Sharetea
05.2023 - 09.2025
Assistant Tennis Coach
Orinda Country Club
06.2022 - 08.2023
Bachelor of Science - Biology
University of California, Santa Barbara