Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Annisa Louis

Tallahassee,FL

Summary


Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead Manager

Panera Bread
06.2022 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Party Host and Games Attendant

Main Event Entertainment
01.2020 - 08.2021

    Party Host

    • Supervised children's activities, maintaining happiness, safety and well-being.
    • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
    • Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
    • Games attendant

      • Reported concerns, broken machines, and out-of-order games to supervisor.
      • Consistently met or exceeded sales goals by engaging guests in entertaining gameplay experiences that encouraged repeat business.
      • Promoted a fun and engaging atmosphere by interacting with guests in an energetic and enthusiastic manner.
      • Handled prize transactions for arcade winners
      • Problem solve any issues with games and issue tickets if needed
      • Utilized effective communication skills when interacting with both guests and teammates, fostering positive relationships.

Crew Member

McDonald's
07.2019 - 08.2019
    • Worked front counter, drive-thru and other areas.
    • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
    • Improved customer satisfaction by providing friendly and efficient service at the register.
    • Cleaned and maintained all areas of restaurant to promote clean image.
    • Kept food preparation area, equipment, and utensils clean and sanitary.
    • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Bachelor of Science - Public Health

Florida State University
Tallahassee, FL
05-2025

High school diploma -

Mandarin High School
Jacksonville, FL
05.2021

Skills

  • Word (4 years)
  • Microsoft Office (3 years)
  • Restaurant Experience (4 year)
  • Serving Experience (1 year)
  • Food Service (4 year)
  • Workload management
  • Attention to detail
  • Medical Terminology
  • Medical Billing
  • Medical Scheduling
  • Phone Etiquette
  • Microsoft PowerPoint

Certification

ServSafe Manager Present

Accomplishments

  • Supervised team of 60 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Team Lead Manager

Panera Bread
06.2022 - Current

Party Host and Games Attendant

Main Event Entertainment
01.2020 - 08.2021

Crew Member

McDonald's
07.2019 - 08.2019
ServSafe Manager Present

Bachelor of Science - Public Health

Florida State University

High school diploma -

Mandarin High School
Annisa Louis