Summary
Overview
Work History
Education
Skills
leadership
Accomplishments
Philanthropic
Timeline
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Annisa McGregor

Los Angeles,CA

Summary

Natural born leader with excellent problem solving and team building skills.

Overview

6
6
years of professional experience

Work History

Billing Clerk & Receptionist

Rand Aire Corporation
01.2018 - Current
  • Entered and maintained invoices and billing information, updated customer files, and sent out payment reminders and account updates to clients in company internal databases.
  • Managed high volume of invoices and securely handled, sort, track and issue all bills while maintaining attention to detail, resulting in improved financial accuracy.
  • Maintained up-to-date customer records with accurate contact information, ensuring timely invoice delivery.
  • Developed strong relationships with clients by providing exceptional customer service during multi-line phone calls or email communications regarding billing matters.
  • Enhanced client satisfaction by promptly receiving, addressing and resolving client questions and issues professionally and scheduling appointments.
  • Acquired mail, documents, packages, and courier deliveries and deliver/distribute items and ran other professional purpose errands to keep the office organized.

Supervisor

Black Stallion Coffee Company
06.2022 - 12.2023
  • Oversaw daily operations of the department as second in command, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity and success by implementing efficient day-to-day workflows and tasks, setting clear expectations for staff members, and addressing related personal issues.
  • Monitored workflow to improve employee time management and increase productivity and performance.
  • Mentored newly hired employees on operating equipment and safety and set up training and schedules.

Team Member

Chick-Fil-A
08.2021 - 06.2022
  • Increased customer satisfaction and developed strong customer service through receiving orders with active listening and accurate responses to inquiries, empathetic communication, and timely resolution of concerns.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained knowledge of current sales and promotions and strict adherence to company policies and procedures while sustaining high-quality quick on feet work standards under pressure.
  • Exceeded performance goals through diligent order task completion, prepping and closing front of house with attention to detail, and completing all cleaning, stocking, and organization tasks with consistent follow-through on assignments.

Marketer

Israel Bonds
04.2019 - 08.2020
  • Assisted in the creation and distribution of promotional and sales materials, resulting in successful client acquisition and retention.
  • Participated in networking events to establish new connections and publicize promotional matters.
  • Increased clientele by engaging with customers and potential clients to build business relationships and development opportunities.

Choreographer

Way Beyond Productions
05.2018 - 08.2018
  • Enhanced performance quality by independently developing innovative choreography for various artists music videos.
  • Collaborated with directors and producers to create visually stunning performances that captivated audiences.
  • Adapted choreography as needed based on artist abilities or technical limitations of venues.

Education

Bachelor of Arts - Pre-Law

University of Southern California, Los Angeles
Los Angeles, CA
05.2024

High School Diploma -

Chaminade College Preparatory High School
West Hills, CA
05.2020

Skills

  • Planning and Resiliency: Ability to design, organize, and plan in order to execute goals within an allotted time frame
  • Communication Skills: Effective at interpreting what others are saying and expressing thoughts clearly
  • Team Work: Comfortable working with others efficiently to achieve and maintain goals
  • Willingness to Learn & Develop Business Skills: Open to learning from and supporting the signs of growth process that businesses continually show
  • Proficient in internet navigation and research: Microsoft Office Suite

leadership

  • SWIRLS FOR GIRLS - Mentor and founding member of a non-profit organization dedicated to self-advocacy, identity, and social consciousness for multicultural girls. www.swirlsforgirls.org
  • ASB SPIRIT COMMISSIONER- Chaminade College Prep, 2019-20
  • LINK MENTORSHIP PROGRAM - Chaminade College Prep, 2018-20
  • AFRICAN AMERICAN CULTURE CLUB - President, 2018-20
  • AFRICAN AMERICAN LEADERS FOR TOMORROW - Cal State Dominguez Hills, Summer 2019 (Leadership training program sponsored by California Legislative Black Caucus)
  • BLACK STUDENT UNION- Vice President, 2016-18
  • CHAMINADE ASSOCIATED STUDENT BODY LEADERSHIP CAMP - Chapman University, Summer 2019
  • SUMMER LEGAL INSTITUTE - Loyola Law School, Summer 2019, 5 day legal intensive including negotiation training and competition
  • WOMEN LAWYERS ASSOCIATION OF LOS ANGELES - Executive administrator assistant, 2018-current
  • ASCEND PROGRAM - Student Academic Enrichment and Life Skills Training Program started by the Marina Del Rey Chapter of Alpha Kappa Sorority, Inc.


Accomplishments

DEAN'S LIST – Fall 2020 & Spring 2021

MOCK TRIAL- Outstanding Witness award

(Castagna Classic Invitational tournament first place award) Fall 2020 & Spring 2021

TRACK AND FIELD ATHLETIC AWARD – 2016, 2017, 2018

Philanthropic

  • World Food Bank
  • Special Olympics
  • Habitat For Humanity
  • St. Jude Foundation
  • Ronald McDonald House

Timeline

Supervisor

Black Stallion Coffee Company
06.2022 - 12.2023

Team Member

Chick-Fil-A
08.2021 - 06.2022

Marketer

Israel Bonds
04.2019 - 08.2020

Choreographer

Way Beyond Productions
05.2018 - 08.2018

Billing Clerk & Receptionist

Rand Aire Corporation
01.2018 - Current

Bachelor of Arts - Pre-Law

University of Southern California, Los Angeles

High School Diploma -

Chaminade College Preparatory High School
Annisa McGregor