Annisa Perkins
Louisville,KY
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Manager
ABM Janitorial
11.2005 - 11.2023
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained computer and physical filing systems.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Transferred and directed phone calls, guests, and mail to correct staff members.
Production Assistant
Countrywide Home Loans
07.2001 - 11.2002
- Oversaw calendar to assist in coordinating daily production schedule, managing shifts and adequate coverage.
- Maintained an updated contact list of key personnel involved in each project to facilitate streamlined communication channels.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
Education
Associate of Science - Health Information Technology
National College of Business And Tecnical School
Louisville, KY05.2008
Skills
- Payroll and budgeting
- Clerical Support
- Facility Management
- Relationship Building
- Excellent multi-tasking ability
- Administrative Oversight
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Office Manager
ABM Janitorial
11.2005 - 11.2023
Production Assistant
Countrywide Home Loans
07.2001 - 11.2002
Associate of Science - Health Information Technology
National College of Business And Tecnical School
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