Annisha Page
Customer Service Specialist
Florence,SC
Summary
Professional Secretary with over 5 years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
11
11
years of professional experience
Work History
Notary Public
Notary
Florence , SC
09.2023 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
Rural Carrier Associate
USPS
Pamplico, SC
02.2023 - Current
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
Driver
Lyft Driver Hub
Florence, SC
01.2022 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Delivered employees and materials to job sites daily.
Correctional Officer
Scotland Correctional
Laurinburg, NC
06.2019 - 11.2021
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints and searches.
- Received and accounted for personal possessions and determined inmate work assignments.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed behavior of residents individually and in groups.
Certified Nursing Assistant
Interim HealthCare
Lumberton, NC
04.2016 - 06.2019
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Obtained client medical history, medication information, symptoms and allergies.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
Secretary
Serenity Behavioral Health Services
Fairmont, NC
01.2013 - 09.2016
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
- Reviewed and balanced daily bank deposits and deposit report.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Scheduled appointments and conducted follow-up calls to clients.
Education
High School Diploma -
South Robeson High School
Rowland, NCCertificate - Certified Nursing Assistant
Robeson Community College
Lumberton, NC02.2016
CERTIFICATE - Alcohol Abuse Counseling
ICDC COLLEGE
Culver City, CA03.2014
Bachelors of Business Management With Certificate in Small Business -
University of Phoenix
Tempe, AZ 08.2023 - Current
Skills
- Customer Service
- Multi-Line Telephone Systems
- Microsoft Project
- Microsoft Dynamics
- Microsoft Excel
- Judgment and Decision-Making
- Microsoft Windows
- Document and File Management
- Confidentiality and Data Protection
- Database and Client Management Systems
- Multitasking and Time Management
- Google Drive
- Office Equipment Operation
- Reminder Calls
- Recording Messages
- High-Volume Phone Inquiries
- Meeting Note-Taking
- Meeting Attendance
- Office Supplies and Inventory
- Critical Thinking
- Speaking
- Inbound and outbound calling
- Receiving support
- Self-direction
- Filing and data archiving
- Identification options
- Documentation skills
- Dependable and Responsible
- Recordkeeping abilities
- Database Management
- Project planning
- Document review
- Bookkeeping
- Fraud understanding
- Mail handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
Notary Public
Notary
09.2023 - Current
Bachelors of Business Management With Certificate in Small Business -
University of Phoenix
08.2023 - Current
Rural Carrier Associate
USPS
02.2023 - Current
Driver
Lyft Driver Hub
01.2022 - Current
Correctional Officer
Scotland Correctional
06.2019 - 11.2021
Certified Nursing Assistant
Interim HealthCare
04.2016 - 06.2019
Secretary
Serenity Behavioral Health Services
01.2013 - 09.2016
High School Diploma -
South Robeson High School
Certificate - Certified Nursing Assistant
Robeson Community College
CERTIFICATE - Alcohol Abuse Counseling
ICDC COLLEGE
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