Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annisol Ramirez

Queens,NY

Summary

Dedicated and friendly customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience

Work History

Receptionist/Technician

Fabulous Optical
03.2023 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, faxes and walk-in patients.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, faxes and walk-in patients.r
  • Experienced using autorefractor,tonometer,OCT machines and visual field testing.
  • Assisted optometrists with eye examinations, ensuring accurate results and a comfortable experience for patients.

Cashier

Keyfood Marketplace
01.2022 - 02.2023
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Helped customers complete purchases, locate items and join reward programs.
  • Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.

Team Member

Air Ventures LLC
02.2021 - 01.2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Interacted with over 100 customers a day.

Volunteer

Make The Road New York
01.2019 - 03.2020
  • Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Education

Bachelor of Arts - Communications

City College of New York
New York, NY
2025

Skills

  • Spanish Translation
  • Paperwork Processing
  • Insurance Verification
  • Appointment Scheduling
  • Data Collection
  • Microsoft Word

Languages

Spanish
Native or Bilingual

Timeline

Receptionist/Technician

Fabulous Optical
03.2023 - Current

Cashier

Keyfood Marketplace
01.2022 - 02.2023

Team Member

Air Ventures LLC
02.2021 - 01.2022

Volunteer

Make The Road New York
01.2019 - 03.2020

Bachelor of Arts - Communications

City College of New York

Similar Profiles

CREATE PROFILE
Annisol Ramirez