Annissa Baker
Marianna,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
1
1
year of professional experience
Work History
Data Supervisor
Eisman & Russo
09.2023 - 11.2023
- Established clear protocols for data handling, ensuring compliance with industry regulations and internal policies.
- Enhanced data accuracy by implementing rigorous quality control measures and monitoring processes.
- Optimized database structures for better performance and easy retrieval of information.
- Championed best practices within the department by staying abreast of industry developments, sharing knowledge gained with colleagues.
- Assisted in designing custom reports for management, providing crucial insights into business operations and trends.
- Conducted regular audits of the database to identify inconsistencies or discrepancies and took corrective actions accordingly.
- Collaborated with IT department to troubleshoot and address system issues for seamless operation.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Monitored front areas so that questions could be promptly addressed.
Field Supervisor
Eisman & Russo
04.2023 - 09.2023
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Completed site checks and leveraged computerized applications to document or record findings.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected equipment and tools used for safe operation.
Debris Monitor
CDR Maguire
09.2022 - 04.2023
- Established strong relationships with community leaders, fostering trust and cooperation during challenging times of crisis recovery efforts.
- Streamlined communication among team members, leading to enhanced productivity within the debris monitoring unit.
- Ensured compliance with safety regulations by conducting regular site inspections and providing feedback to teams on the ground.
- Mitigated potential risks associated with hazardous materials by implementing strict handling protocols and training team members accordingly.
- Developed comprehensive project plans, outlining key tasks and milestones for timely debris removal efforts.
- Reported known or suspected problems, issues or concerns to appropriate staff.
- Reduced cleanup timelines for disaster-affected areas through efficient monitoring and reporting.
- Improved debris disposal processes, resulting in a more organized and efficient workflow.
Education
Associate of Arts - Criminal Justice
University of Phoenix
Tempe, AZ06.2025
Skills
- Data Quality Assurance
- Data Management
- Database Administration
- Machine Learning
- Business Intelligence
- Data Cleansing
- Quality Assurance
- Customer Service
- Team Leadership
- Multitasking and Organization
- Customer Service Management
- Decision-Making
- Relationship Building
- Employee Supervision
- Microsoft Office
Timeline
Data Supervisor
Eisman & Russo
09.2023 - 11.2023
Field Supervisor
Eisman & Russo
04.2023 - 09.2023
Debris Monitor
CDR Maguire
09.2022 - 04.2023
Associate of Arts - Criminal Justice
University of Phoenix
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