Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Annissa  Samaniego

Annissa Samaniego

Bellflower,CA

Summary

Detail-oriented and highly organized Administrative Assistant with 15 years of experience in providing administrative support, managing office operations, and enhancing workflow efficiency. Skilled in scheduling, document preparation, customer service, and office management. Adept at multitasking in fast-paced environments while maintaining a high level of professionalism and confidentiality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store & Administrative Manager

Cotton & Clover
Seal Beach, CA
11.2021 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently
  • Maintained office supplies inventory and ensured a well-organized work environment
  • Oversee daily store operations, ensuring efficiency and adherence to company policies
  • Lead and train a team of 6 employees, fostering a productive work environment
  • Implement sales strategies that resulted in a 52% increase in revenue
  • Manage inventory levels to reduce shrinkage and optimize product availability
  • Ensure excellent customer service, addressing complaints and improving retention rates
  • Monitor financial performance, budgeting, and cost control initiatives

Operations Administrative Coordinator

BJ’s Restaurants
Huntington Beach, CA
05.2016 - 04.2020
  • Assisted in handling confidential documents and data entry with a high degree of accuracy
  • Managed daily administrative tasks, including scheduling appointments, organizing meetings, and handling correspondence
  • Prepared and maintained reports, presentations, and spreadsheets to streamline office operations
  • Developed and implemented office procedures to improve efficiency and productivity
  • Collaborated with various departments to ensure smooth communication and workflow
  • Handled incoming calls, emails, and correspondence professionally and promptly

Patient Services Representative

Loma Linda Medical Center
Murrieta, CA
01.2019 - 12.2019
  • Compiled daily reports on number of patients seen, services rendered.
  • Updated patient charts with relevant information including test results or medical history.
  • Coordinated with medical staff to ensure proper patient care was provided in a timely manner.

Education

Associate of Arts -

Long Beach City College
Long Beach, CA
05-2008

Skills

  • Office Administration & Management
  • Calendar & Schedule Management
  • Data Entry & Document Management
  • Customer Service & Communication
  • Travel & Meeting Coordination
  • Microsoft Office Suite & Google Workspace
  • Filing & Recordkeeping
  • Problem-Solving & Decision-Making

Certification

  • Microsoft Certification – Microsoft Learn - 2024
  • Certified Information System Security Professional - 2025

References

References available upon request.

Timeline

Store & Administrative Manager

Cotton & Clover
11.2021 - Current

Patient Services Representative

Loma Linda Medical Center
01.2019 - 12.2019

Operations Administrative Coordinator

BJ’s Restaurants
05.2016 - 04.2020

Associate of Arts -

Long Beach City College
Annissa Samaniego