Annithia A Bell
Fair Oaks,CA
Summary
Highly qualified Clinical Informatics prepared to contribute to a new team success through hard work, meticulousness, and exceptional organizational skills. Experienced in working under pressure in high volume environments and adapting to change to ensure optimal results to achieve the company goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Dean Adams Residential Brokerage
03.2004 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
EPIC - Clinical Informatics Trainer
Sedona Learning, Providence Health
02.2020 - 09.2021
- Conducted Instructor-led courses virtually, remote, and onsite throughout the Providence Health Care System
- Provide training for all phases of the applications implementation lifecycle, including training Caregivers in all disciplines
- Aided with the development of training curriculum for designated applications and user roles
- Proctored classroom support to assist with technical issues during virtual, and onsite classroom training
- Responsible for actively maintaining Health Stream System ensuring Caregiver’s results, and attendance are accurate
- Championed and facilitated an atmosphere of teamwork during training, and post Go-Live support for Caregiver’s as directed by the client
- Facilitates and leads courses as assigned, including setup before each class, active facilitation of each class, and appropriate follow-up after each class
- Collaborated with other educators, analyst, colleagues, and IT ensuring accurate training
- Contribute to quality improvement process to support organization standards.
Clinical Informatics Specialist
NYU Lutheran Hospital
08.2016 - 07.2017
- Performed training for front desk, administrative, and clinical staff members
- Operated computer-based systems to retrieve and store information and records.
- Trained end user's on how to navigate properly within Hyperspace
- Assisted staff with setting up favorites, preference list, and customizing their profiles
- Submitted optimization request as warranted
- Provided end user support during go-live.
- Served as a liaison between IT department and healthcare providers, ensuring smooth integration of technology into daily practice routines without hindering productivity or compromising patient confidentiality.
Trainer and Activation Support
Kalieda Health
03.2014 - 09.2014
- Setup Physicians, Nurses, and residence Dragon profiles
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Trained staff on how to create and use Dragon Commands
- Identified possible process improvements from end user feedback
- Assisted Physicians, Nurses, and mid-level providers with using Power Plans (Order sets), favorites, patient list building, message center management, order reconciliation, and Depart process
- Trained user's on how to use Dynamic Documentation, created custom templates, proper documentation for power-notes, and progress notes templates.
Cerner Application Analyst
Adventist Health
12.2012 - 03.2014
- Training, testing and support of major computer applications; systems based on various computer platforms, such as Client/Server, PC, etc
- Identify possible process improvement recommendations from physician user feedback
- Provided educational expertise, development, and implementation of Cerner modules.
- Provided exceptional end-user support, resolving technical issues quickly and efficiently.
Cerner Ambulatory Trainer/Go-Live Consultant
Adventist Health
07.2008 - 12.2010
- Developed training documentation for medical staff
- Implemented training sessions in classroom settings as well as individual learning, pre/post go-live scheduling
- Provided elbow-to-elbow, over-the-shoulder and personal support to medical Staff with Cerner applications
- Operated as a Super Users with go live support and staff, to resolve Epic go live issues included but not limited to order entry, procedures, prescriptions, power notes, favorites, macros, auto text
- Emphasis on proper workflow for entire clinic from reception, back-office MA's, to physicians.
Customer Service Sales Representative
Pacific Bell Telephone
01.1996 - 09.2004
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Built strong relationships with clients through genuine empathy, active listening, and clear communication skills.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with other departments to resolve cross-functional issues affecting customer experience positively.
- Handled escalated calls professionally while maintaining composure under pressure from distressed or dissatisfied customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Science - Information System
University of Phoenix
01.2017
Associate Degree - Business Administration
Merritt College
01.2003
Skills
- Excellent verbal and written communication skills
- Curriculum Development
- Training & Development
- Provider Training/ATE Support
- Front/Back Office Support
- Analytical and Critical Thinking
- End User Support
- Epic Workflows
- Client Relations
- Multitasking and Prioritization
Certification
- Mortgage Loan Originator License - NMLS
- Texas Department of Real Estate License
- California Department of Real Estate License
Timeline
EPIC - Clinical Informatics Trainer
Sedona Learning, Providence Health
02.2020 - 09.2021
Clinical Informatics Specialist
NYU Lutheran Hospital
08.2016 - 07.2017
Trainer and Activation Support
Kalieda Health
03.2014 - 09.2014
Cerner Application Analyst
Adventist Health
12.2012 - 03.2014
Cerner Ambulatory Trainer/Go-Live Consultant
Adventist Health
07.2008 - 12.2010
Real Estate Agent
Dean Adams Residential Brokerage
03.2004 - Current
Customer Service Sales Representative
Pacific Bell Telephone
01.1996 - 09.2004
Bachelor of Science - Information System
University of Phoenix
Associate Degree - Business Administration
Merritt College
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