With my aviation, organization, culture, and diversity experience, create a supportive environment for the effective implementation of Federal Aviation Administration (FAA) and Department of Transportation (DOT) regulated training and any other training required for Flight Attendants.
Trained incoming Flight Attendants to proficiency to include aircraft familiarization, crew member and passenger safety, emergency situations, professional standards and customer service.
Served as an educator, encourager and mentor to trainees in order to reach the end goal of graduating knowledgeable, professional and prepared Flight Attendants
Communicated Company policies and procedures. Served as a role model in upholding standards of excellence with regard to regulatory requirements, Company policies and procedures.
Served as a founding member of the Flight Attendant Advisory Board
Executive Assistant to the Chief Executive Officer
Northern Pacific Airways
11.2022 - 04.2023
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Handled confidential and sensitive information with discretion and tact.
Pilot-in-Command
Remote Area Medical
02.2019 - 04.2021
Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
Met with other crew members to plan missions prior to flight and review results following completion.
FLIGHT ATTENDANT
Allegiant Travel Co
10.2015 - 04.2021
Ensured safety and comfort of customers onboard aircraft.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Resolved passenger conflicts and medical emergencies during flights.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
PROGRAM DIRECTOR
YOUTH AT RISK HAWAII
07.2004 - 08.2019
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Provided ongoing direction and leadership for program operations.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Education
SPEECH-LANGUAGE PATHOLOGY -
University of Central Oklahoma
Edmond, OK
BACHELOR OF ARTS (B.A - undefined
Oral Roberts University
Tulsa, OK
Skills
Outlook Good, Excel Good, Word Good, PowerPoint Good
Aviation Knowledge
Vendor Sourcing
Partnerships and Resource Mobilization
Community Outreach
Customer Service
Administration and Reporting
Negotiations
Event Planning
Sales and Marketing
Crew Coordination
Aircraft Operations Support
Evacuation Procedures
Cultural Sensitivity
Accomplishments
Airline Transport Pilot
Flight Engineer
Registered Behavioral Therapist
Emergency Medical Technician
PADI Water Dive Instructor
Allegiant Customer Excellence Award
Timeline
Executive Assistant to the Chief Executive Officer