.jpeg&q=70)
ANN MARIA WILLIAMSON
Visual Artist
Louisville,KY
Summary
Whimsical Artist with superb artistic skills and knowledge of Adobe Creative Systems, Hair & Makeup Artistry, and Canvas. Proficient in creating detailed masterpieces for clients using multiple types of media. Polished in public speaking, business management and networking.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Artist | Designer | Owner
ANN MARIA & CO
Louisville, Kentucky
03.2014 - Current
- Online Global Beauty & Lifestyle Brokerage
- Vet & Develop Talent within the fashion and beauty industry
- Customer experience with attention to detail utilizing The Ritz Carlton Leadership methodology
- Research and Development in every scope of the business, including bespoke business plans, scholarship, teambuilding, and continuing education modules for new and established salons
- Import, Distribution & Sales of Cosmetics and Skincare
- Facilitate in-salon continuing education classes.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and maintained courteous and effective working relationships.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Adhered to social distancing protocols and wore mask or face shield.
- Prepared variety of different written communications, reports and documents.
Retail Sales Representative
ADVANTAGE SOLUTIONS
Louisville, KY
08.2020 - 06.2022
- Sales
- R2 - Dedicated Retail Team
- Mars Grocery (LF) Louisville, Kentucky
- Drive sales for Mars-Wrigley Confections in over 48 Grocery Stores within 50 miles of the Louisville Metro Area
- Improve relationships with Kroger Corporate, Store Managers & Drug GMs
- Team Building within the Retail Stores to achieve goals and the bottom line
- Responsible for the successful product launch of all-new confections within my territory.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Generated brand awareness and positive product impressions to increase sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
- Recommended merchandise to customers based on needs and preferences.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Answered customer questions and helped find specific items.
Business Development and Education Manager
BOBBI BROWN COSMETICS, Macy's Division
Louisville, Kentucky
03.2012 - 03.2014
- Developed, directed, and executed plans for all aspects of program development & sales, from concept to final delivery
- Partnering closely with other teams to drive goals to completion on time and within budget.
- Managed educational program budget and prepared monthly reports.
- Designed and implemented educational programs and events such as for Dress for Success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Designed and implemented educational programs and events such as Image and Professional Development.
- Delivered new employee onboarding and training sessions.
- Managed new employee orientation training process for more than 20 employees each year.
- Coordinated technical training and personal development classes for staff members.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Answered phones and maintained student records for education department.
- Conducted surveys with students upon course completion to gather feedback for improvement.
- Implemented new learning strategies depending upon employees' skill levels.
- Developed departmental systems and procedures to better align workflow processes.
- Researched and obtained relevant course materials to achieve training objectives.
- Created in-depth training manual for all employees.
- Conducted training courses and prepared videos for long-term use.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Directed training programs and development paths for managers and supervisors.
Business Director
Hair Club for Men & Women
Louisville, Kentucky
06.2004 - 09.2008
- Achieve volume, revenue, and profitability goals by increasing client retention and growth
- Advance the Center's operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
- Appropriately staff and manage center talent and hold entire team accountable while maintaining a highly engaged workforce
- Generate local marketing, lead generation, and staff pipeline
- Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s) Hyper-focused on exceptional client experience
- Experience with profit and loss statements
- Processed employee expense reports quickly to prevent delays in payouts.
- Represented company at conferences and seminars to boost outreach.
- Exceeded revenue targets by [Number]%.
- Oversaw HR training, coaching, mentoring and staff retention.
- Translated business priorities into implementable actions.
- Revised plans to meet changing goals and requirements.
- Executed training programs.
- Lead design and review sessions with technical and business staff.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
- Streamlined workflow.
- Developed monthly reports.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Observed all laws, regulations and other applicable obligations.
- Reconciled business and creative needs.
Designer | Stylist | Owner
Bella Capelli
Lincoln, Nebraska
02.1999 - 12.2003
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Monitored company inventory to keep stock levels and databases updated.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered services to customer locations within specific timeframes.
Education
Bachelors - Fine Art; Entrepreneurship
Spalding University
Louisville, KY 09.2020 - Current
Business of Beauty Cert - Business
Fashion Institute of Technology
New York, NY 11.2019 - 12.2019
Cosmetology - Beauty
College of Hair Design
Lincoln, NE 08.1994 - 05.1995
Associate of Arts - Communications
University of Nebraska - Lincoln
Lincoln, NE 06.1991 - 02.1993
Skills
Microsoft Office Suite Google Workspace Adobe Creative Suiteundefined
Affiliations
The Powder Group Pro
PAAM
CASA
Leadership Louisville
NAWBO
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“Whether you think you can, or you think you can't – you're right,”
Henry Ford
Timeline
Bachelors - Fine Art; Entrepreneurship
Spalding University
09.2020 - Current
Retail Sales Representative
ADVANTAGE SOLUTIONS
08.2020 - 06.2022
Business of Beauty Cert - Business
Fashion Institute of Technology
11.2019 - 12.2019
Artist | Designer | Owner
ANN MARIA & CO
03.2014 - Current
Business Development and Education Manager
BOBBI BROWN COSMETICS, Macy's Division
03.2012 - 03.2014
Business Director
Hair Club for Men & Women
06.2004 - 09.2008
Designer | Stylist | Owner
Bella Capelli
02.1999 - 12.2003
Cosmetology - Beauty
College of Hair Design
08.1994 - 05.1995
Associate of Arts - Communications
University of Nebraska - Lincoln
06.1991 - 02.1993
Similar Profiles
Shakira TownsendShakira Townsend
Transportation Operator at The Ride Ann Ann ArborTransportation Operator at The Ride Ann Ann Arbor
Caitlin BloomerCaitlin Bloomer
Web Producer at ANN INC (Ann Taylor | LOFT | Lou & Grey)Web Producer at ANN INC (Ann Taylor | LOFT | Lou & Grey)
Lenexa Perez-BurgosLenexa Perez-Burgos
Aftercare Teacher at St. Ann Catholic Church/st. Ann Parish SchoolAftercare Teacher at St. Ann Catholic Church/st. Ann Parish School
Maria GomezMaria Gomez
Lead Care Manager at Pair TeamLead Care Manager at Pair Team
Evelyn RobertsEvelyn Roberts
Human Resources at Driftboat ManagementHuman Resources at Driftboat Management