Ann Marie Anstine
Tigard
Summary
Dedicated and detail-oriented administrative professional with extensive experience supporting daily office operations, financial processes, and client communications in fast-paced environments. Highly skilled in QuickBooks, Accounts Payable/Receivable, and managing high-volume phone and in-person interactions with professionalism and empathy. Known for building strong, trusting relationships with clients and vendors while maintaining accuracy, organization, and efficiency. Brings a calm, solutions-focused approach when assisting individuals in stressful or sensitive situations, with a genuine commitment to service and community support.
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
32
32
years of professional experience
Work History
Warehouse Associate
GXO Logistics
Hillsboro
05.2025 - Current
- Accurately process inventory, shipments, and order fulfillment in a fast-paced warehouse environment
- Maintain strong attention to detail while meeting productivity and efficiency standards
- Collaborate with team members to ensure timely and accurate order completion
- Demonstrate adaptability, reliability, and a strong work ethic in physically demanding conditions
- Maintained accurate inventory records using warehouse management systems.
- Conducted regular safety checks to comply with workplace regulations.
- Collaborated with team members to optimize workflow efficiency.
- Organized stock in designated areas for easy access and retrieval.
- Supported quality control by inspecting products for damage or defects.
Independent House Manager / House Sitter
Self-Employed
Portland
10.2016 - 03.2025
- Provide dependable property management and personalized client services with a strong focus on trust and reliability
- Maintain consistent communication with clients, ensuring transparency and peace of mind
- Manage scheduling, task prioritization, and responsibilities independently
- Build long-term client relationships through professionalism, accountability, and attention to detail
- Coordinated schedules for family activities and appointments seamlessly.
- Developed budgets for household expenses and managed financial records.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
Event Coordinator
Palmer/Wirfs and Associates
Portland
08.1994 - 03.2019
- Directed day-to-day administrative operations, ensuring smooth workflow across front office functions
- Managed high-volume incoming calls and in-person inquiries, serving as the first point of contact with professionalism and empathy
- Processed and maintained Accounts Payable and Accounts Receivable, including invoicing, billing, and payment tracking using QuickBooks
- Performed account reconciliation and maintained accurate financial records, ensuring compliance and organization
- Developed and maintained strong relationships with clients and vendors, resolving issues promptly and effectively
- Coordinated schedules, appointments, and office communications to support team productivity
- Maintained detailed and confidential records with a high level of accuracy and discretion
- Demonstrated excellent phone etiquette, actively listening and responding to client needs in a clear and supportive manner
- Resolved customer concerns and escalations calmly, using problem-solving skills and sound judgment to achieve positive outcomes
- Supported team members with administrative projects, improving overall office efficiency
- Managed vendor relationships to ensure seamless event execution.
- Oversaw registration processes and attendee communications for events.
- Facilitated on-site setup and breakdown of event spaces and equipment.
- Provided on-site support during the day of the event including problem solving if necessary.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Education
High School Diploma - Some college coursework
Skills
- Financial Administration
- QuickBooks
- AP/AR
- Invoicing
- Reconciliation
- High-Volume Phone Systems
- Professional Communication
- Client Relationship Management
- Vendor Relationship Management
- Office Operations
- Administrative Coordination
- Data Entry
- Recordkeeping
- Documentation Accuracy
- Conflict Resolution
- De-escalation Techniques
- Scheduling
- Calendar Management
- Workflow Management
- Microsoft Office Suite
- Word
- Excel
- Outlook
- Multitasking
- Customer Service Excellence
- Team Collaboration
- Cross-Functional Support
- Attention to Detail
- Organizational Skills
- Interpersonal Skills
- Solution-Focused
- Dependable
- Punctual
- Excellent Attendance
- Inventory management
- Order fulfillment
- Warehouse safety
- Stock organization
- Customer communication
Timeline
Warehouse Associate
GXO Logistics
05.2025 - Current
Independent House Manager / House Sitter
Self-Employed
10.2016 - 03.2025
Event Coordinator
Palmer/Wirfs and Associates
08.1994 - 03.2019