Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Ann Marie Arceneaux

Ann Marie Arceneaux

McAllen

Summary

Dynamic and results-driven worker with food industry experience, excelling in customer service and team collaboration. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and innovative problem-solving. Certified in safe food handling, I consistently maintain high standards in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Cold Stone Creamery
McAllen
06.2022 - 08.2025
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Maintained an organized work area to ensure efficient operations.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Broista

Dutch Bros
San Antonio
10.2024 - 05.2025
  • Resolved complex issues efficiently using advanced technical skills and expertise.
  • Completed daily responsibilities with accuracy and efficiency.
  • Operated machinery and tools safely to maximize productivity.
  • Collaborated with diverse teams to achieve objectives and address product-related challenges.
  • Exceeded customer satisfaction by devising innovative solutions to problems.
  • Maintained current knowledge through ongoing education and advanced training programs.

Education

Bachelor of Science - Psychology

Trinity University
1 Trinity Pl, San Antonio, TX 78212
05-2028

High School Diploma -

McAllen High School
2021 La Vista Ave, McAllen, TX 78501
05-2024

Skills

  • Team collaboration
  • Conflict resolution
  • Customer service
  • Time management
  • Critical thinking
  • Effective communication
  • Multitasking and organization
  • Store opening and closing
  • Leadership qualities
  • Safe food handling
  • Certified in food handling

Affiliations

Some hobbies of mine include: reading, karaoke, traveling with my dogs, and tennis!

Certification

I am certified in food handling.

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Broista

Dutch Bros
10.2024 - 05.2025

Crew Member

Cold Stone Creamery
06.2022 - 08.2025

Bachelor of Science - Psychology

Trinity University

High School Diploma -

McAllen High School

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