Ann Marie Busby

• Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers
• Ordered and maintained adequate supply of materials, supplies and equipment
• Created storyboards, 3D models, animation
• Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.
• Utilized oil paints, acrylics and charcoal to design mixed media, drawings and painting pieces.
• Designed visual models meeting both aesthetic and technical criteria.
• Contributed to creative process through original ideas and inspiration.

Responsibilities

• Administered medication as directed by physician
• Monitored progress and documented patient health status changes to keep care team updated
• Supervised daily activities and provided assistance to staff
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning
• Maintained clean, safe and well-organized patient environment

• Collaborated in timely processing of billing and accounts receivables
• Monitored and directed incoming mail and prepared outgoing mail.
• Coordinated flights, ground transportation and hotel accommodations.
• Worked closely with others to accomplish timely invoicing and accounts receivables.
• Collaborated in timely processing of billing and accounts receivables.
• Transcribed meeting minutes for management's records.
• Monitored and directed incoming mail and prepared outgoing mail
• Coordinated flights, ground transportation and hotel accommodations
• Worked closely with others to accomplish timely invoicing and accounts receivables
• Addressed questions
• Made travel arrangements for staff members
• Prepared detailed documents and reports in adherence administrative processes

• Worked flexible hours; night, weekend, and holiday shifts
• Collaborated with Owner & Team to achieve goals
• Used Microsoft Word and other software tools to create documents and other communications
• Exceeded goals through effective task prioritization and great work ethic
• Handled high volume calls per day to address customer inquiries and concerns
• Developed and maintained courteous and effective working relationships
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Actively listened to customers' requests, confirming full understanding before addressing concerns
• Carried out day-day-day duties accurately and efficiently
• Proved successful working within tight deadlines and fast-paced atmosphere
• Drove operational improvements which resulted in savings and improved profit margins
• Reviewed loan files and updated to match current standards
• Worked with underwriters to fix application problems and resolve issues
• Fielded customer complaints and provided solutions
• Explained different types of loans pertaining to client situations
• Compiled closing packages for drafting and presentation accuracy
• Recommended loan approvals and denials based on customer loan application reviews
• Reviewed and edited loan agreements to promote efficiency and accuracy
• Developed and maintained relationships with local real estate agents
• Awarded Employee of the Month service award after closing $1Million in Sales every month
• Maintained strict confidentiality of bank records and client information
• Compiled database of loan applicants' credit histories, corporate financial statements and other financial information
• Submitted loan applications to underwriter for verification and recommendations

• I updated all management and payroll software
• File quarterlies, travel arrangements, business meetings, hotel & dinner reservations, shopping, mailings, financials, bookkeeping, calls, messages, and everything in between.
• Organized and attended meetings and compiled related documents and reports
• Coordinated and planned vacations for family
• Picked up and dropped off clients at airport
• Kept detailed track of household and maintenance inventory and schedules
• Checked residencies for move-in readiness prior to client arrivals
• Oversaw personal and professional calendars and coordinated appointments for future events
• Managed pet care, phone screening, shopping and bill paying to provide clients with premium family time
• Utilized personal and professional networks to identify, acquire and manage new clients
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity

• Caring for residents home
• Appointments
• Activities
• Transporting
• Job Coaching
• Client management
• Administered medication as directed by physician
• Supervised daily activities and provided assistance to staff
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning
• Maintained clean, safe and well-organized patient environment
• Monitored progress and documented patient health status changes to keep care team updated

• Community service/events.
• Kept alcoholic beverages well-stocked and organized to meet expected demands
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
• Adhered to state laws regarding alcoholic beverage services and customer regulations
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
• Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process
• Assisted servers with specialty drinks orders by preparing on-demand items without delay
• Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise
• Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue
• Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers
• Took customer orders and capitalized on opportunities to sell special beverage and food options
• Closed out cash register and prepared cashier report at close of business
• Poured and prepared mixed drinks for over 200* plus customers on a slow day
• Maximized customer service by training staff, overseeing operations and resolving issues
• Improved customer service rankings by resolving issues quickly and accurately
• Polished glassware, bussed tables and removed debris to keep customer areas clean
• Upsold daily specials and beverage promotions to exceed daily sales goals
• Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses
• Checked ID cards and verified bar guests were of legal age

• In-Flight services
• Private accommodations.
• Organized trips for individual, family and business travelers
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Worked closely with clients to understand unique needs and meet specific travel desires
• Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations
• Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation

• Mentored and guided employees to foster proper completion of assigned duties
• Maximized efficiency by removing safety hazards and debris from work areas
• Maintained current knowledge of all team position requirements.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Set positive example for team members by providing high-quality, efficient service.
• Liaised between executives and entry-level workers, facilitating smooth communication.
• Trained and mentored [Number] new personnel hired to fulfill various roles.

• Managed filing system, entered data and completed other clerical tasks
• Completed forms, reports, logs and records to quickly handle all documentation for human resources
• Successfully completed special projects to exceed goals of both automotive department and overall organization
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
• Opened and properly distributed incoming mail to promote quicker response to client inquiries
• Maintained daily reports and advised executive leaders in decision-making processes

• Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget
• Completed order information by filling out order forms and handling cash advances and receipts
• Scheduled home consultations to present sample fabrics and provide furniture and accessory recommendations
• Ordered samples from vendors to handle presentation creation activities
• Visited job sites to take notes and record space measurements to create floor plans
• Photographed progress and finished projects