Looking forward to an exciting and new career in the sky
Ann Marie Busby
Flight Attendant
MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Flight Attendant position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Senior Administrative Coordinator
Rivers Edge Assisted Living
08.2020 - 01.2023
- Planned meetings and took detailed minutes.
- Supported senior managers and executives with daily clerical tasks.
- Composed and typed regular correspondences for families and residents.
- Maintained strict confidentiality regarding sensitive information while completing various administrative tasks such as filing or data entry projects.
- Addressed questions.
- Prepared detailed documents for physicians, families and any other state required filings.
- Developed and maintained courteous and effective working relationships.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Supported a positive work environment through proactive conflict resolution strategies and transparent communication practices.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Screened and handled telephone communications.
Assistant Manager
The Y Club
05.2018 - 07.2020
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Team Lead Trainer - Remote
SRI
06.2011 - 07.2018
- Set positive example for team members by providing high-quality, efficient service.
- Increased efficiency by actively managing time schedules and resources during both face-to-face and online training sessions.
- Monitored team performance metrics and adjusted training plans accordingly to maximize results.
- Established and maintained quality control standards.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Provided coaching and mentoring to employees.
- Led cross-functional workshops to enhance collaboration, communication, and overall team effectiveness.
- Taught new team members correct procedures for all areas of operations.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Facilitated open lines of communication between trainers/trainees by regularly holding focus groups which lead to improved learning experience.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MN 05.2001 -
Associate of Applied Science - Business Administration And Management
Lowthian College
Minneapolis, MN 05.2001 -
Cosmetology Nail Technician Certificate - Beauty And Design
Stewart's Design School
05.2001 -
No Degree - Graphic Design
ITT Technical Institute
Eden Prairie, MN 05.2001 -
Skills
Multitasking Abilities
Problem-Solving
Customer Service
Adaptability
Teamwork and Collaboration
Professionalism
Attention to Detail
Effective Communication
Adaptability
Interests
Timeline
Senior Administrative Coordinator
Rivers Edge Assisted Living
08.2020 - 01.2023
Assistant Manager
The Y Club
05.2018 - 07.2020
Team Lead Trainer - Remote
SRI
06.2011 - 07.2018
High School Diploma -
Minnetonka High School
05.2001 -
Associate of Applied Science - Business Administration And Management
Lowthian College
05.2001 -
Cosmetology Nail Technician Certificate - Beauty And Design
Stewart's Design School
05.2001 -
No Degree - Graphic Design
ITT Technical Institute
05.2001 -