Assertive, quality-driven, detail-oriented payroll professional offering over 25 years of experience supporting high -volume processing, data maintenance, employee benefits, multi-state tax exemptions and interfacing with clients, managers and employees in corporate environments. Successfully organized office administrative duties, managed policies and procedures and provided efficient conflict resolution. Well versed in Accounts Payable/Accounts Receivable, Benefits and Billing. Authorized to work in the US for any employer
Work History
Payroll Administrator
1 Year 3 Months
AMP United LLC | 07.2025 - 10.2026
Processed payroll for employees across multiple locations for large company who employs 400 to 500 employees at any given time across both sides of the US. Being a servicer of US Navy ships, our locations are port specific (VA, CA, WA, HI) and contain some certified jobs,Process Garnishments and child support orders monthly, certified payroll jobs, new hire reporting, Reconciled credit card transactions for accurate financial records, reconcile benefit invoices and process payroll related journal entries, assist with training admin employees for using new iSolved HR software, enter admin sick and PTO time in Mjob timekeeping system, weekly reporting to DIR system for certified payroll jobs
Processed payroll data accurately, ensuring timely wage calculations and deduction updates.
Reviewed employee timesheets, correcting discrepancies before payroll submission.
Maintained payroll records in compliance with federal, state, and company requirements.
Payroll/HR Administrator
9 Months
Planet Honda | 09.2024 - 06.2025
Managed all aspects of payroll administration, including data entry, calculations, deductions, and tax withholdings.
Processed off-cycle payrolls accurately and timely for employees outside regular pay periods.
Configured new hires in payroll software and updated records for terminated employees.
Maintained employee records in compliance with company policies and legal requirements and scan into system
Prepare paychecks or direct deposits to employees according to established schedules
Responded promptly to employee inquiries regarding payroll and HR matters, enhancing employee satisfaction through effective customer service
Performed daily audits of payroll data to identify errors or inconsistencies and make necessary corrections
Participated in annual external audits by supplying accurate documentation related to payroll operations, supporting compliance and operational transparency
Developed standardized procedures for processing special payments such as bonuses or commissions accurately within specified deadlines
Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
Managed accounts receivable by tracking payments, following up on outstanding balances, and initiating collection efforts when necessary
Collaborated with internal departments to resolve billing inquiries or disputes, providing excellent customer service and maintaining positive relationships
Performed regular audits of billing records to ensure accuracy and completeness of financial data
Maintained confidentiality of sensitive financial information while handling invoicing tasks
Researched complex billing issues or disputes, working closely with clients or vendors to reach satisfactory resolutions
Payroll/Billing Coordinator (Remote)
1 Year 1 Month
MAS Medical Staffing | 08.2023 - 09.2024
Processed payroll for 100+ employees on a weekly basis, ensuring accurate and timely payment
Maintained employee records in compliance with company policies and legal requirements
Collaborated with HR department to ensure accurate employee information and resolve any discrepancies
Prepared and distributed paychecks or direct deposits to employees according to established schedules
Responded promptly to employee inquiries regarding payroll matters, providing excellent customer service
Performed regular audits of payroll data to identify errors or inconsistencies and make necessary corrections
Participated in annual external audits by providing requested documentation related to payroll operations
Developed standardized procedures for processing special payments such as bonuses or commissions accurately within specified deadlines
Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
Managed accounts receivable by tracking payments, following up on outstanding balances, and initiating collection efforts when necessary
Collaborated with internal departments to resolve billing inquiries or disputes, providing excellent customer service and maintaining positive relationships
Performed regular audits of billing records to ensure accuracy and completeness of financial data
Maintained confidentiality of sensitive financial information while handling invoicing tasks
Researched complex billing issues or disputes, working closely with clients or vendors to reach satisfactory resolutions
Payroll Coordinator (Hybrid)
2 Years 7 Months
Cracker Barrel | 01.2021 - 08.2023
Process payroll for approximately 170 stores from home
Verify & enter vacation and sick time
Manual entry of shorted hours in time & attendance
Enter rehires and term in error
Audit tax and direct deposit change
Review and reconcile payroll for processing
Calculate and fund payments to pay cards
Process stop payments, voids and reissue
Payroll Compliance Rep
5 Months
Cracker Barrel | 08.2020 - 01.2021
Process garnishments and child supports for store support employees’
Interprets and processes garnishments and remits legal deductions from employees' paychecks
Interacts with legal entities (lawyers, courts, government agencies) and employees regarding child support, garnishments, and government tax levies
Investigates legal claims made against the company, researches and prepares communications to legal entities
Confirm accuracy of garnishment payments generated through terminated employee vacation pay
Process garnishment refund checks
Balance files with payroll registers
HR Coordinator & Payroll
2 Years 6 Months
Hiller PHCE | 07.2017 - 01.2020
Process weekly payroll, including commission and bonuses
Order uniforms
Make employee ID cards
Set up employee deductions
Verify all Vacation time/requests
Enter new hire info
Order company shirts for new hires
Reconcile benefits invoices
Reconcile, Verify and approve FSA files with providers' website
Reconcile, Verify and approve 401k files with providers' website
Payroll Coordinator
10 Months
Corizon Health | 09.2016 - 07.2017
Process bi-weekly multi-state payroll for approximately 1000+
Auditing of new-hire information to make sure information is entered correctly
Enter direct deposit info
Making corrections or additions to employee’s time in KRONOS
Review and approve payroll for processing
Review hours and check for Missed punches
KRONOS version 5,6 & 8
Reporting using ADP
ADP iPay employee maintenance
Making adjustments in Time and Attendance when needed
Training Payroll Coordinator
2 Months
Nashville Wire Products | 06.2016 - 08.2016
Process weekly & bi-weekly payroll for approximately 600+
Pull hours from other time clock systems and prepare for import into ADP
Submit stop payments & garnishments for payments
Submit 401k info to CFO for processing
Maintain 401k deductions and loans in ADP
Use ADP workforce Now and Time and Attendance to process payroll
Auditing of new-hire information to make sure information is entered correctly
Review and approve payroll for processing
Reporting using ADP
ADP iPay employee maintenance
Making adjustments in Time and Attendance when needed
Maintain all deductions/benefits/garnishments/salary verification
Print and post A/P checks for accounting team
Training Payroll Coordinator
6 Months
NITCO (Nissan Trading Corp-Amer.)-Contract Position | 11.2015 - 05.2016
Process bi-weekly payroll for approximately 300+
Update PTO polices in ADP
Set-up new earnings/deduction codes as needed
Maintain all aspects of direct deposits
Use ADP workforce Now and Time and Attendance to process payroll for MS, Detroit and Nashville
Entering and Auditing of new-hire information to make sure information is entered correctly
Review and approve payroll for processing
Reporting using ADP
ADP iPay employee maintenance
Making adjustments in Time and Attendance when needed
Importing of Bonus files into ADP
Set-Up all deductions/benefits
Help with A/P and HR projects
Update monthly headcount as needed and submit to Japanese
Review, correct and approve W2s for year end
Payroll Coordinator
1 Year 4 Months
CHS (Community Health Systems) | 07.2014 - 11.2015
Process bi-weekly payroll for 12 clinics
Trouble shoot payroll issues with each clinic
Maintain all aspects of direct deposits
Uploading of all KRONOS time into ADP system 5.1 & 6.0 for processing
Reviewing, correcting (if needed) and approving pay data files for pay
Entering and Auditing of new-hire information to make sure information is entered correctly
Review and approve payroll for processing
Reporting using ADP
ADP iPay employee maintenance
Qtr Tax Reconciliations
Making adjustments in KRONOS when needed
Importing of Bonus and Deduction files into ADP
Payroll Specialist
3 Years 4 Months
SITEL Operating Corporation | 02.2011 - 06.2014
Process bi-weekly payroll for approximately 4000+ multi-state employees (GA, FL,TN,NV,MS,NC)
Verify accuracy of personnel records as they relate to payroll
Trouble shoot payroll issues with each site
Maintain all aspects of direct deposits
Maintain all garnishments, child supports, levies and other wage assignments within each site
Uploading of all KRONOS time into ADP system 5.1 & 6.0 for processing
Reviewing, correcting (if needed) and approving pay data files for pay
Auditing of new-hire information to make sure information is entered correctly
Sort and distribute mail and all garnishments
Fund pay cards through VISA website
Review and approve payroll for processing
Reporting using ADP
Improving/Updating processing procedures
Answer various payroll related questions as needed for sites and colleagues
Implement payroll instructions and conversion to new ADP software
Updating and uploading of PTO into KRONOS systems and sending to sites
Implement New Bonus Import Procedure’s
Education
High School Diploma
Mt Juliet High School | Mount Juliet, TN | 01-1990
Skills
Payroll Compliance Regulations
Payroll deductions
Payroll systems support
Accounts Payable
Accounts Receivable
Account reconciliation
Wage and Hour Compliance
GL reconciliation
FMLA
Health Insurance Compliance
Auditing
Benefits administration
Multi-state compliance
State-specific labor laws
Remote check capture
Time & attendance systems
Employee onboarding
New hire orientation
Data entry
Data collection
Database management
ADP software
Evolution payroll software
Kronos
Kronos software
Lawson
PeopleSoft
Paychex
Paycom (5 years)
Paylocity
Netchex
Dayforce
Sage
JD Edwards
Microsoft Excel
Pivot tables
Microsoft Office
Microsoft Word
PeopleSoft
Microsoft Outlook
CRM software
SOX
Confidential information handling
Workplace Conflict Resolution
Team Leadership
Time management
ERP systems
CPP certification
Auditing
Healthcare benefits management
Kronos software
Time & attendance systems
Time management
UltiPro (5 years)
References
References available upon request
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Payroll Administrator
AMP United LLC
07.2025 - 10.2026Read More
Payroll/HR Administrator
Planet Honda
09.2024 - 06.2025Read More
Payroll/Billing Coordinator (Remote)
MAS Medical Staffing
08.2023 - 09.2024Read More
Payroll Coordinator (Hybrid)
Cracker Barrel
01.2021 - 08.2023Read More
Payroll Compliance Rep
Cracker Barrel
08.2020 - 01.2021Read More
HR Coordinator & Payroll
Hiller PHCE
07.2017 - 01.2020Read More
Payroll Coordinator
Corizon Health
09.2016 - 07.2017Read More
Training Payroll Coordinator
Nashville Wire Products
06.2016 - 08.2016Read More
Training Payroll Coordinator
NITCO (Nissan Trading Corp-Amer.)-Contract Position