AnnMarie Cliff
Oswego
Summary
With a background in human resources and payroll management, I excel in optimizing and enhancing employee satisfaction. I have exceptional computer skills and a commitment to excellent customer service, I demonstrate and have proven adaptability and team leadership in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Human Resources Specialist / Payroll
Broadwell Hospitality Group
03.2024 - Current
- Evaluated recruitment and selection criteria for conformance to professional, statistical and testing standards, recommending revisions, as needed
- Coordinated employment testing for candidates, reviewing assessment scores and candidate qualifications to determine eligibility
- Reviewed employment applications and job orders to match applicants with job requirements
- Hired employees and process hiring-related paperwork
- Oversaw preparation of new hire paperwork and managed on-boarding process
- Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals
- Maintained and updated human resources documents, such as organizational charts, employee handbooks, and directories and performance evaluation forms
- Served as a resource for questions about benefits packages, vacation time accrual and other employment-related inquiries
- Provided guidance on payroll, benefits and other HR matters to staff members
- Maintained and updated employee records to support accuracy and compliance
- Managed onboarding process for new employees, including orientation and training
- Administered employee benefit plans
- Experienced with social media and communications platforms
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
Human Resources - Payroll Specialist
Oswego Health / Seneca Hill Manor
02.2022 - 06.2023
- I kept track of leave time, such as vacation, personal, and sick leave, for employees and upper Management.
- I reviewed time sheets, work charts, wage compensation, and other information to detect and reconcile payroll discrepancies
- I audited and processed employee time sheets, maintained payroll records, and responded to inquiries
- I maintained payroll information by collecting, calculating, and entering data into payroll system
- I handled sensitive employee information in accordance with privacy regulations
- I communicated clearly and effectively with employees regarding payroll policies, deductions, and benefits
- Verified attendance, hours worked, and pay adjustments and post information onto designated records
- I resolved payroll discrepancies in a timely manner with excellent customer service skills
- Processed paperwork for new employees and entered employee information into payroll system
- Handled confidential information in compliance with HIPAA
- Participated in ongoing training to enhance own job skills and knowledge
Mobility Transit Assistant
Oswego County Opportunities
04.2012 - 05.2021
- I was a dispatcher and also scheduled non-emergency medical transportation
- I was hands-on with the daily operation of the transportation, staff and Consumers
- Route Match was the scheduling program that I use daily, which is a GPS, Live transportation software
- OcO deals with the community on a daily basis, along with Insurance companies and state programs
- As the dispatching Department, we created and maintained databases of names, addresses, phone numbers and other relevant contact information for employee use
- I answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel
- I utilized excellent communication skills to coordinate with various departments
- I maintained accurate project documentation and ensured clear communication within team
Med Tech - Medical Assistant
Oswego Health
02.2002 - 04.2010
- I transcribed Physicians orders and also followed through to make sure the orders were received and completed
- I used multiple phone lines, where I assisted patients, Families and physicians.
- I maintained patients medical and pharmaceutical charts
Education
Associate in Applied Science - undefined
Cayuga Community College
NY05.2012
Skills
- Excellent Computer skills
- Customer service
- Team player
- Multitasking
- Office experience
- Clerical experience
- HR policies and procedures
- Recruitment
- Employee Relations
- Microsoft Office Suite
- Payroll Administration
- Onboarding and Orientation
- Performance Management
- Attention to Detail
- Time Management
- Documentation and Recordkeeping
- Adaptability and Flexibility
- Teamwork and Collaboration
- Recruitment and hiring
- Problem-solving abilities
- Excellent Communication
- Decision-Making
- Time management abilities
- Reliability
- Team building
- Professional Demeanor
Timeline
Human Resources Specialist / Payroll
Broadwell Hospitality Group
03.2024 - Current
Human Resources - Payroll Specialist
Oswego Health / Seneca Hill Manor
02.2022 - 06.2023
Mobility Transit Assistant
Oswego County Opportunities
04.2012 - 05.2021
Med Tech - Medical Assistant
Oswego Health
02.2002 - 04.2010
Associate in Applied Science - undefined
Cayuga Community College