Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ann Cunningham

Summary

Detail-oriented Senior Clerk adept at managing multiple simultaneous tasks with minimal direction. Resilient and organized professional with excellent communication and interpersonal abilities. Liaises with colleagues and builds rapport with the public to maximize client service. Highly skilled in administrative duties and driven to provide efficient and high-quality work.

Overview

35
35
years of professional experience
1
1
Certification

Work History

PCA

Tempus Unlimited, Inc.
11.2020 - Current

Recorded Land

Hampden County Registry Of Deeds
10.2019 - Current
  • Electronically receives and examines real estate, legal and other various documents such as; Deeds, Mortgages, Homesteads, Liens, Leases, Complaints. Orders of Conditions, Special Permits, Decisions to ensure they are recordable according to the Massachusetts State Guidelines.
  • Opens and processes mail for recording in a timely fashion
  • Receives and examines mylar plans for recording to ensure they follow the Massachusetts State Guidelines.


Senior Clerk, Land Court Department

06.1999 - 10.2019
  • Receives and examines legal and / or land record documents such as mortgages, deeds, liens, homesteads, and various other legal paperwork
  • Provides guidance to attorneys, title examiners, and the general public to ensure a swift and easy process
  • Responds to all inquiries in a friendly and consistent manner
  • Keeps physical files and digitized records organized for easy updating and retrieval by authorized staff members
  • Handles high-volume paperwork on a regular basis, keeping tasks organized and prioritized to support efficient workflow
  • Builds collaborative partnerships with attorneys, court personnel, and outside sources, accurately and quickly recording documents within tight deadlines
  • Develops, trains, and mentors new staff and interns
  • Boosts productivity by assisting staff as necessary, educating colleagues on processes and procedures
  • Conducts community outreach efforts meant to educate the public on rights guaranteed by the Declaration of Homestead Act
  • Consistently stays current with industry changes, completing training and management seminars to constantly refresh knowledge
  • Acts as a Union Steward / Negotiator, using strong communication skills to achieve winning resolutions.

Paralegal

Michael L Foy, Esq.
02.1992 - 06.1999
  • Greet clients, answer phones, schedule appointments
  • Provide customer service
  • Client intake
  • Open and update files
  • Draft letters of representation
  • Request medical records
  • Complete PIP forms
  • Obtain lost wage information


Paralegal

Arthur M. Maskell, Esq.
08.1988 - 01.1993
  • Answer phones, schedule appointments, competently take messages, provide great customer service
  • Client intake
  • Open and maintain files
  • Draft letters of representation to insurance companies, physicians, attorneys
  • Request medical records
  • Obtain lost wage information
  • Assist clients with completing PIP forms
  • Prepare demand (93A) packages for settlement

Education

National Academy For Paralegal Studies
Springfield, MA

Skills

  • Office Administration
  • Data Research and Analysis
  • Excellent Phone Etiquette
  • Customer Service
  • Problem Solving
  • Negotiation Skills
  • Task Delegation
  • Staff Management
  • Leadership and Mentoring
  • Strong Written and Verbal Communication Skills

Certification

Paralegal

Timeline

PCA

Tempus Unlimited, Inc.
11.2020 - Current

Recorded Land

Hampden County Registry Of Deeds
10.2019 - Current

Senior Clerk, Land Court Department

06.1999 - 10.2019

Paralegal

Michael L Foy, Esq.
02.1992 - 06.1999

Paralegal

Arthur M. Maskell, Esq.
08.1988 - 01.1993

National Academy For Paralegal Studies

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Ann Cunningham