Annmarie Garcia
Dickinson,TX
Summary
Dedicated Patient Care Technician with a proven track record at HCA Houston Healthcare Clear Lake, excelling in delivering compassionate care and adhering to safety protocols. Skilled in patient transport and emergency response, I've significantly enhanced patient satisfaction and safety. My commitment to continual improvement and effective communication fosters a collaborative healthcare environment.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Environment services professional with experience in maintaining cleanliness and sanitation in various settings. Strong focus on teamwork, reliability, and adaptability to meet changing needs. Skilled in using cleaning equipment, handling hazardous materials, and following safety protocols. Known for thoroughness, efficiency, and commitment to high standards.
Experienced with sanitation and cleanliness procedures, ensuring optimal hygiene. Utilizes effective cleaning methods to maintain high standards. Track record of reliability and thoroughness in all housekeeping tasks.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
HCA Houston Healthcare Clear Lake
10.2022 - 11.2024
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Environmental Services Housekeeper
HCA Houston Healthcare Clear Lake
10.2021 - 09.2022
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Documented and reported necessary facility and building repairs observed.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Verified cleanliness and organization of storage areas and carts.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Supported sustainability initiatives with the responsible use of resources such as water, energy, and cleaning products.
- Cleaned elevators, glass, and planters in public areas.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
- Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
- Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
- Operated electronic backpack vacuums and floor sweepers.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Operated buffers and burnishers to clean and polish floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
J Frank Dobie
Houston, TX05-2006
Skills
- CPR certification
- Basic life support
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Patient services
- Emergency response
- Mobility assistance
- Infection prevention
- Qualified in patient transport
- Compassionate care
- Safety protocols
- Restocking supplies
- Bed preparation
- HIPAA compliance
- Direct patient care
- Patient care technician (PCT)
- Responding to emergencies
- Patient care quality
- Patient care technician/assistant
- Room cleaning and restocking
- Transporting patients
- Heavy lifting
- Supply restocking
Timeline
Patient Care Technician
HCA Houston Healthcare Clear Lake
10.2022 - 11.2024
Environmental Services Housekeeper
HCA Houston Healthcare Clear Lake
10.2021 - 09.2022
High School Diploma -
J Frank Dobie
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