Annmarie Ledford
St. Petersburg,FL
Summary
Customer-focused professional with successful 30-year career in administrative sector. Dynamic successful applying organizational and self motivator in busy business environment. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
31
31
years of professional experience
Work History
Work Order Manager
Maintenx International
Tampa, FL
12.2017 - 11.2022
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to [Number] employees.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Administrative Assistant
FCS Plumbing
Clearwater, FL
12.2012 - 11.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Housekeeping Supervisor
The Don CeSar
St. Pete Beach, FL
01.2009 - 10.2012
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Scheduling Coordinator
Nurse On Call
Bradenton, FL
01.2006 - 05.2009
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Set up nursing appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
HR Assistant
The Don CeSar
St.Pete Beach, FL
01.2003 - 02.2006
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained office supplies, distributed mail, and processed invoices for payment.
Office Manager
America's Body
Tampa, FL
01.1993 - 12.2003
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
High School Diploma -
Dixie M. Hollins High School
Kenneth City, FL06.1989
Skills
- Build Management
- Standards Conformance
- Operational Efficiency
- File Management
- Schedule Preparation
- SAP Work Order Entry
- Preventive Maintenance
Timeline
Work Order Manager
Maintenx International
12.2017 - 11.2022
Administrative Assistant
FCS Plumbing
12.2012 - 11.2017
Housekeeping Supervisor
The Don CeSar
01.2009 - 10.2012
Scheduling Coordinator
Nurse On Call
01.2006 - 05.2009
HR Assistant
The Don CeSar
01.2003 - 02.2006
Office Manager
America's Body
01.1993 - 12.2003
High School Diploma -
Dixie M. Hollins High School
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