ANN LENNON
Crothall
West Palm Beach
Work History
Housekeeper
1 Year- Maintained cleanliness and sanitation in assigned areas to ensure a safe environment.
- Performed routine inspections of work areas to identify maintenance needs and report issues promptly.
- Assisted in training new staff on cleaning procedures and safety protocols effectively.
- Adhered to health and safety regulations, ensuring compliance during all cleaning activities.
- Utilized cleaning supplies and chemicals according to manufacturer guidelines for safety and effectiveness.
- Managed time efficiently to complete daily cleaning tasks within designated schedules.
Supervisor
4 Years 8 Months- Supervised daily operations, ensuring compliance with childcare regulations and safety standards.
- Trained and mentored staff on best practices for child care and classroom management techniques.
- Conducted performance evaluations, providing constructive feedback to improve team effectiveness and morale.
- Developed and implemented engaging lesson plans to enhance children's cognitive and social development.
- Collaborated with parents to address concerns and promote positive relationships between home and school.
- Facilitated professional development workshops, fostering continuous learning among team members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Cocktail Server
5 Years- Maintained thorough knowledge of cocktail menu, enhancing guest experience through informed recommendations.
- Provided exceptional customer service while delivering food and beverages to guests in a high-volume environment.
- Collaborated with kitchen staff to ensure timely service and quality presentation of orders.
- Trained new staff on service protocols and efficient order handling procedures, fostering team cohesion.
- Resolved guest complaints promptly, ensuring satisfaction and positive dining experiences consistently.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Secretary
1 Year 11 Months- Coordinated scheduling for driving lessons, optimizing instructor availability and student needs.
- Managed student records and documentation with accuracy to ensure compliance with regulatory standards.
- Developed and maintained effective communication channels between instructors and students, enhancing customer satisfaction.
- Streamlined office procedures, reducing processing time for lesson bookings and inquiries.
- Assisted in training new administrative staff on office protocols and software systems.
- Answered multi-line phone system and enthusiastically greeted callers.
Caretaker
1 Year 7 Months- Assisted with daily living activities, ensuring comfort and safety for clients.
- Provided compassionate care and support to individuals with diverse needs.
- Monitored client health and reported changes to appropriate team members.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Developed strong relationships with residents and families, fostering trust and open communication.
Education
High School Diploma
Skills
Sanitation Practices
Restroom sanitation
Floor Care Management
Customer service
Teamwork
Timeline
Housekeeper
Crothall
10.2025 - CurrentRead More
Supervisor
Teddy Bear Daycare And Preschool
11.2019 - 07.2024Read More
Cocktail Server
Westin Hotel
05.2010 - 05.2015Read More
Secretary
Driving School
02.2006 - 01.2008Read More
Caretaker
Private Care
08.2000 - 03.2002Read More
Claude Mckay High School
High School Diploma
Read More
26
Years of experience
Professional hospitality worker with strong standards and a results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.