Summary
Overview
Work History
Education
Skills
Timeline
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Ann Marie Levesque

Summary

Dynamic administrative professional with a proven track record at Stuart L White Co., excelling in customer service and data entry. Recognized for enhancing office efficiency through meticulous record-keeping and proactive inventory management. A dedicated team player skilled in Microsoft Office Suite and professional communication, fostering strong client relationships.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

30
30
years of professional experience

Work History

Administrative Assistant

Stuart L White Co.
06.2019 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Administrative Clerk

Traynor Collision
01.2014 - 05.2018
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.

LPN Nursing Supervisor

Trumbull Pediatrics
01.1995 - 03.2015
  • Enhanced patient care by ensuring adherence to nursing policies, procedures, and standards.
  • Maintained a safe and hygienic environment by enforcing infection control measures and facility regulations.
  • Promoted continuity of care by accurately documenting all pertinent information in electronic medical records systems.
  • Managed challenging situations calmly and professionally, contributing to a positive work environment for staff members.
  • Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
  • Developed strong relationships with patients and families, providing emotional support and education on care plans.
  • Provided constructive feedback during performance evaluations for LPNs under my supervision, promoting continuous professional growth.

Administrative Assistant

CNP Controls
05.1998 - 02.2005
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

LPN - Nursing

Wilkes Barre Area Vo Te H
Wilkes-Barre, PA
05-1981

High School Diploma -

Old Forge High School
Old Forge, PA
06-1977

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Office management
  • Professional communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player

Timeline

Administrative Assistant

Stuart L White Co.
06.2019 - Current

Administrative Clerk

Traynor Collision
01.2014 - 05.2018

Administrative Assistant

CNP Controls
05.1998 - 02.2005

LPN Nursing Supervisor

Trumbull Pediatrics
01.1995 - 03.2015

LPN - Nursing

Wilkes Barre Area Vo Te H

High School Diploma -

Old Forge High School

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Ann Marie Levesque