AnnMarie Moore
Miles City,MT
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Respite Care Provider
Blue Thumb
12.2023 - 06.2025
- Provided compassionate care and support to individuals with disabilities, enhancing overall well-being.
- Assisted clients in daily living activities, ensuring safety and comfort during respite periods.
- Developed individualized care plans in collaboration with families and healthcare professionals.
- Monitored client behavior and reported changes to healthcare providers for timely interventions.
Barista
Wildfire Espresso and Smoothie
11.2022 - 08.2024
- Prepared high-quality espresso beverages and smoothies according to established recipes and standards.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Operated coffee brewing equipment, including espresso machines and blenders, troubleshooting minor issues as needed.
- Trained new team members on beverage preparation techniques and customer interaction best practices.
- Assisted in inventory management, tracking supplies to prevent shortages during peak hours.
- Collaborated with team members to streamline service processes, enhancing overall efficiency during busy shifts.
Barista
Caribou Coffee
08.2023 - 12.2023
- Implemented feedback from customers to improve product offerings and service quality continuously.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Carhop
Sonic
07.2021 - 07.2022
- Delivered quality food items to customers in a timely manner.
- Maintained cleanliness and organization of work area and equipment.
- Assisted in training new team members on service standards and procedures.
- Provided exceptional customer service, ensuring repeat business and satisfaction.
- Operated point-of-sale system for accurate order processing and payments.
- Resolved customer complaints efficiently, enhancing overall dining experience.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
Bachelor of Science - Sonography
North Dakota State University
Fargo, ND05-2027
Skills
- Emotional support
- Recreational activities
- Customer service
- Active listening
- Data entry
- Complaint handling
- Conflict resolution
- Critical thinking
- Problem resolution
Timeline
Respite Care Provider
Blue Thumb
12.2023 - 06.2025
Barista
Caribou Coffee
08.2023 - 12.2023
Barista
Wildfire Espresso and Smoothie
11.2022 - 08.2024
Carhop
Sonic
07.2021 - 07.2022
Bachelor of Science - Sonography
North Dakota State University
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