Ann Marie Neill
Tucson ,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level tour guide position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Office Representative
Corey Williams, State Farm Insurance Companies
05.2021 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Calculated premiums and established payment methods for sales.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
Office Representative
Rick Surina, State Farm Insurance Companies
01.2006 - 04.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained and updated office records, both digital and physical.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
Photographer, Veteran Guardian, and Group Leader
Honor Flight Of Southern Arizona
06.2011 - 10.2016
- Photographed veterans through the course of their experience with Honor Flight, orientation, send off, the trip (when I attended) and the returns.
- I was honored to accompany four WWII veterans on their trip, separately. A Guardian's duties included; acting as chaperone assigned to one veteran for the duration of the trip to Washington DC to visit their WWII memorial and many other memorials. I would assist with their wheel chair and oxygen needs, take them to all of their destinations, to/from the bus, dinner, breakfast, etc.
- As a Group Leader I organized the guardians with their veterans for the duration of the trip. I made sure everyone was clear as to where there were going, how much time was allotted for a particular destination, and ensuring everyone had a great time.
Office Manager
John Caldwell, State Farm Insurance Companies
08.1996 - 12.2006
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained and updated office records, both digital and physical.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Education
High School Diploma -
Palo Verde High School
Tucson, AZ06.1978
Skills
- Administrative Support
- Front Office Operations
- Consultative Sales Approach
- Confidential Records Management
- Life Insurance Sales
- Premium Calculations
- Customer Support Needs Assessment
- Policy Feature Explanations
- Sell Policies
- Office Supplies and Inventory
- Insurance Coverage Verification
Timeline
Office Representative
Corey Williams, State Farm Insurance Companies
05.2021 - Current
Photographer, Veteran Guardian, and Group Leader
Honor Flight Of Southern Arizona
06.2011 - 10.2016
Office Representative
Rick Surina, State Farm Insurance Companies
01.2006 - 04.2021
Office Manager
John Caldwell, State Farm Insurance Companies
08.1996 - 12.2006
High School Diploma -
Palo Verde High School
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