Annmarie Normandie, PTA
Hooksett,NH
Summary
Dedicated Physical Therapist Assistant focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 24 years.
Overview
24
24
years of professional experience
Work History
Physical Therapist Assistant
Select Rehabilitation
01.2024 - Current
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Educated families and caregivers on treatment programmes for improved at-home support.
- Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
- Increased patient compliance with home exercise programs by providing clear instructions, demonstrations, and printed materials for reference.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Provided compassionate care for geriatric patients in skilled nursing facilities, focusing on improving strength, balance, and overall quality of life.
Director of Rehabilitation Services/PTA
HealthPro Heritage
08.2018 - Current
- Organized the department in accordance with administrative guidelines in order to provide specified therapeutic services that adhered to legal, organizational and medical staff guidelines
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care, and ensured that the facility adhered to Medicare and Medicaid regulations
- Educated staff on state and federal statutes, rules and regulations governing skilled rehabilitation services
- Strategically planned methods to achieve operational goals and targets
- Routinely collaborated with department managers to correct problems and improve services
- Confidently managed the overall operation of therapy services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
PHYSICAL THERAPY ASSISTANT
Home Health Care, Interim Healthcare
02.2017 - Current
- Responsible for providing quality home health therapy services under the direction and supervision of a qualified Physical Therapist in a home health setting
- Additional responsibilities include administering the physical therapy treatment plan as developed by the Physical Therapist, applying concepts of infection control/universal precautions in performing patient care, assuring continuity of quality patient care delivered with appropriate documentation, and providing effective communication to the patient, family, team members, and other health care professionals.
DIRECTOR OF REHABILITATION/PTA
Bedford Nursing and Rehabilitation Center
07.2013 - 02.2017
- Directed physical therapy, speech therapy and occupational therapy in a long term care facility with a focus on delivering the highest standard of care and overall patient satisfaction
- Conducted departmental performance improvement activities, updated policies and procedures, prepared and managed the department budget, and planned, developed, and implemented specialized programs
- Aligned our operations with the Medicare/Medicaid regulatory standards for a long term care facility
- Also filled in as a physical therapy assistant.
DIRECTOR OF OPERATIONS
Bedford Geriatric Physical Therapy, LLC
09.2009 - 07.2013
- Oversaw the operations for a specialized and advanced physical/occupational therapy services facility
- Responsibilities included setting challenging cross-functional goals and strategies, leveraging business expertise to reach financial and operational objectives, researching and developing new strategies to achieve company goals and objectives, and deploying resources to reach financial forecast and business objectives
- Additionally, developed plans for managing and retaining talent, and employed practices for increasing companies productivity -including the establishment of standards and guidelines, and new operational procedures for therapists aimed at increasing efficiencies
- Also filled in as a physical therapy assistant.
Education
MASTER OF SCIENCE - HEALTHCARE ADMINISTRATION & MANAGEMENT
New England College
Henniker, NHASSOCIATE OF SCIENCE - PHYSICAL THERAPY ASSISTANT
NH Community College
Manchester, NHBACHELOR OF SCIENCE - SPORTS MEDICINE
Keene State College
Keene, NHSkills
- Proficient in PDPM
- Project planning and scheduling
- Team building and management
- Budget planning and administration
- Medicare/Medicaid regulations
- Quality assurance controls/standards
- Mentoring and leadership training
- Functional Mobility Training
- Geriatric Therapy
- Balance training
- Cardiopulmonary Rehabilitation
- Treatment implementation
- Post-surgical Rehabilitation
Certification
- Licensed Physical Therapist Assistant - 2000
Timeline
Physical Therapist Assistant
Select Rehabilitation
01.2024 - Current
Director of Rehabilitation Services/PTA
HealthPro Heritage
08.2018 - Current
PHYSICAL THERAPY ASSISTANT
Home Health Care, Interim Healthcare
02.2017 - Current
DIRECTOR OF REHABILITATION/PTA
Bedford Nursing and Rehabilitation Center
07.2013 - 02.2017
DIRECTOR OF OPERATIONS
Bedford Geriatric Physical Therapy, LLC
09.2009 - 07.2013
MASTER OF SCIENCE - HEALTHCARE ADMINISTRATION & MANAGEMENT
New England College
ASSOCIATE OF SCIENCE - PHYSICAL THERAPY ASSISTANT
NH Community College
BACHELOR OF SCIENCE - SPORTS MEDICINE
Keene State College