ANN MARIE RUSZKOWSKI
Louisville,OH
Summary
Skilled Business Development leader offering 20 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, and team leadership abilities. Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
District Manager
Alline Salon Group
09.2023 - Current
- Achieved sales goals and service targets by cultivating strong relationships with management team
- Supervised 18 multi-unit retail locations, enforcing high-quality standards of operation.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into the best remedy.
- Collaborated cross-functionally with headquarters, regional, and other teams nationally to maintain consistent message and experience.
- Recruited, interviewed, and hired employees and implemented a mentoring program to promote positive feedback and engagement.
Territory Sales Manager
COX AUTOMOTIVE (Autotrader/Kelley Bluebook))
07.2022 - 09.2023
- Sold digital advertising solutions to automotive dealerships to enhance their market exposure and drive sales
- Manages the entire sales process from prospecting new accounts and forecasting sales pipelines to advising on product merchandising and reviewing analytics based on current results
- Serves as a strategic partner, providing dealers with advertising solutions to meet sales goals and demonstrating quantitative data, enhancing customer's perception, and establishing long-term business relationships
- Revitalizes underperforming accounts, reassessing client needs and redefining contracts, successfully uncovering and capitalizing on a minimum of 25-30% upsell opportunities within inherited portfolios
- Stands out as a top performer by identifying and leveraging new revenue streams for the organization, as shown in April 2023, exceeding the target by 712% and closing in on 1 of 15 President’s Club invitations
- Successfully retains 50% of active accounts at risk of cancellation, achieving a 100% upsell rate of additional ancillary digital products, thereby enhancing client satisfaction and revenue growth.
Practice Development Manager
SYNCHRONY FINANCIAL (Carecredit Division)
12.2020 - 07.2022
- Championed consultative selling approach within cosmetic, medical, and dermatology specialty division
- Interfaced directly with physicians and staff, selling products, and providing usage demonstrations
- Showcased financial benefits that physicians could achieve through effective product utilization
- Earned Championing Customer Achievement Award for effectively managing and growing a substantial book of business spanning 17 states
- Steered a $37M book of business with forecasted annual revenue growth to $54M, through the design and implementation of innovative marketing strategies and promotions, leveraging digital advertising and social media tools in the healthcare sector
- Cultivated credibility with clients through phone engagements, strategically discussing goals and understanding practice to address and alleviate biggest pain points; successfully managed and nurtured leads, ensuring continuous engagement, and provided robust plans of execution that substantially increased client’s overall revenue
- Executed strategic action plans for underperforming healthcare practices, successfully driving a 50% increase in card applications and net sales, thus revitalizing business performance.
Business Owner
CINSI, LLC
01.2008 - 12.2020
- Independently built business, handling all operations, including designing unique loyalty program and spearheading marketing efforts
- Achieved year-over-year (YoY) revenue increase consistently throughout the life of the business
- Grew business from 85 to 130 clients within 1 quarter while retaining existing clientele, highlighting exceptional client satisfaction and retention skills
- Skillfully designed and launched 24 innovative marketing and promotional plans annually to drive both service and retail sales, enhancing visibility through strategic SEO and social media integration on website platforms
- Conceptualized and implemented a loyalty program for clientele, driving a substantial increase in sales by 30%+, reinforcing customer retention, and boosting revenue growth.
Business Development Manager – National Accounts
L’Oréal USA
01.2004 - 01.2008
- Successfully managed $5MM in distributor sales to over 800 salon partners while overseeing a team to support a B2B wholesale network, surpassing expected results by 25% and generating over 20 new B2B customer accounts monthly through strategic analysis of market landscape and implementation of business-driven events that significantly elevated brand awareness.
Education
Bachelor of Arts - Business Administration
Ursuline College
Cleveland, United StatesSkills
- Consultative Selling
- Sales Planning & Forecasting
- Business Development
- Customer Engagement
- Training & Development
- Research & Analysis
- Strategic Thinking
- Relationship Building
- Tools: Microsoft Office Suite, Teams, Workday, SharePoint, Power BI, Salesforce, Seismic
- Sales Presentations
- Customer Service
- Promotional Planning
- Leadership Development
- Operations
- P & L Management
- Account Development
Certification
Advanced Cosmetologist, Ohio State Board of Cosmetology
Timeline
District Manager
Alline Salon Group
09.2023 - Current
Territory Sales Manager
COX AUTOMOTIVE (Autotrader/Kelley Bluebook))
07.2022 - 09.2023
Practice Development Manager
SYNCHRONY FINANCIAL (Carecredit Division)
12.2020 - 07.2022
Business Owner
CINSI, LLC
01.2008 - 12.2020
Business Development Manager – National Accounts
L’Oréal USA
01.2004 - 01.2008
Bachelor of Arts - Business Administration
Ursuline College
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