ANNMARIE THERESA
Scranton,PA
Summary
Dynamic Business Analytics graduate with proven ability to translate complex data into clear strategies that drive business growth. Skilled in SQL, Tableau, and Excel, with experience in analytics, risk management, and process optimization. Recognized for a detail-oriented, collaborative approach and a passion for delivering data-driven solutions that align with organizational goals and create measurable impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing and Business Development Coordinator
Concord Freight Pvt Ltd
01.2023 - 12.2023
- Used SQL and Excel to analyze customer data and forecast business growth.
- Developed reports and dashboards to track revenue and business performance.
- Implemented CRM system optimizations for more effective tracking of sales activities and forecasting potential deals accurately.
- Led a team of junior analysts, providing training programs that enhanced skillsets while nurturing internal talent pipelines for future leadership positions.
Customer Support Analyst
JPMorganChase
06.2022 - 12.2022
- Conducted root cause analysis on recurring issues, collaborating with cross-functional teams to develop long-term solutions that benefited both the company and its customers.
- Contributed to the development of internal training materials, optimizing onboarding process for new hires.
- Demonstrated exceptional analytical skills by diagnosing complex software issues promptly and escalating them when necessary.
- Analyzed quality and performance data to support operational decision-making.
HR Associate (Intern)
Homeflic WeGrow
01.2021 - 05.2021
- Assisted in recruitment and onboarding, managing candidate data and ensuring compliance with HR policies.
- Maintained accurate employee records using HRIS/Excel, improving data accuracy by 10%.
- Supported employee engagement activities, enhancing workplace satisfaction and reducing onboarding time.
- Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
Education
Master of Science - Business Analytics
University of Scranton
Scranton, PA05.2025
Bachelor of Business Administration - Marketing Management
Jyoti Nivas College Autonomous
05.2022
Skills
- Tableau data visualization
- Proficient in SQL data analysis
- Excel data analysis
- Group segmentation
- Performance metric evaluation
- Operational planning
- Marketing campaign development
- Effective data storytelling
- Financial analysis expertise
Certification
- Financial Markets - YALE UNIVERSITY
- Brand Management - LONDON SCHOOL OF BUSINESS
- SAP FINANCE & CONTROLLING
Languages
English
Native or Bilingual
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional
Spanish
Limited Working
Timeline
Marketing and Business Development Coordinator
Concord Freight Pvt Ltd
01.2023 - 12.2023
Customer Support Analyst
JPMorganChase
06.2022 - 12.2022
HR Associate (Intern)
Homeflic WeGrow
01.2021 - 05.2021
Bachelor of Business Administration - Marketing Management
Jyoti Nivas College Autonomous
Master of Science - Business Analytics
University of Scranton
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