Summary
Overview
Work History
Education
Skills
Timeline
Barista

Annmarie Torres

Cedar Creek,TX

Summary

Dynamic barista with proven success at Hyatt Lost Pines Resort, excelling in customer satisfaction and inventory management. A friendly team player with strong time management skills, I enhanced profitability through data analysis and optimized product displays. Recognized for creating personalized beverages and fostering a positive work environment, driving repeat business.

Overview

6
6
years of professional experience

Work History

Barista

Hyatt Lost Pines Resort
04.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Analyzed sales data to identify trends and optimize product assortment for maximum profitability.
  • Increased customer satisfaction by implementing efficient inventory management and product display techniques.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Met customer service goals and exceeded customer expectations.
  • Managed inventory levels for optimal stock availability and minimized excess inventory through careful monitoring and timely ordering.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Barista

University of Texas
09.2021 - 04.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Person in Charge

Panda Express
09.2020 - 11.2021
  • Resolved issues and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased customer satisfaction through consistent communication, timely updates, and effective problem solving.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Improved overall team performance by implementing efficient management strategies and providing clear guidance.
  • Demonstrated excellent multitasking skills under pressure; served food while efficiently processing orders.

Floor Supervisor

McDonald's
03.2019 - 09.2020
  • Resolved conflicts among staff members, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Del Valle High School
Del Valle, TX
01-2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Timeline

Barista

Hyatt Lost Pines Resort
04.2022 - Current

Barista

University of Texas
09.2021 - 04.2022

Person in Charge

Panda Express
09.2020 - 11.2021

Floor Supervisor

McDonald's
03.2019 - 09.2020

Del Valle High School

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Annmarie Torres