ANN MARIE VARGAS
San Francisco,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Emphasis on Building Clientele and relationships. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
28
28
years of professional experience
Work History
STORE MANAGER
Luxottica - Sunglass Hut
11.2019 - Current
- Opened New top door location an International boutique.
- Year to Year consistently exceed Annual Sales Goal 9%-15% by leveraging skills and best practices setting to realistic goals
- Celebrating and keeping positive motivation daily
- Hired trained and developed staff including promoting Assistant Manger.
- Inspire team to work to their best abilities.
- Inventory control's and processses adhered to and follow up.
- Schedules set to have proper shifts in place for Peaks times.
STORE MANAGER
HUGO BOSS, SAN FRANCISCO
01.2016 - 08.2019
- Drove overall sales goals and KPI’S; Increased year to year utilizing resources to measure and Best Practices.
- Led a team of 10 employees; recruited staff members and retained top talent thru Training and Career Development.
- Boss standards; assigned DOR’s; addressed and resolved internal staff conflicts and issues;
- Ensured superb in-store client experience and established return clientele; o Planned and created in store events. o Increased store sales by 5% annually o Decreased shrink by 1% o Consistent increase on conversion
STORE MANAGER
TUMI, SAN FRANCISCO
01.2015 - 01.2016
- Implemented strategies to increase revenue; o Improved KPI’s (converting browsers to buyers/shopper into purchaser) o Increased average dollar sale due to in-store demonstrations o Converted online customers to additional instore purchases
- Ensured customer satisfaction; handled/resolved client issues;
- Managed a staff of 5; o Hired top talent and retained key employees
STORE MANAGER
ANNE FONTAINE BOUTIQUE, SAN FRANCISCO
01.2012 - 01.2015
- Focused on customer experience to increase revenue; o Handled online orders and expanded sales with in store pick-ups
- O Built concierge program o Drove highest sales for the location top 3rd in USA o Increased LY sales annually
- Trained and developed staff around building client relationships; planned in-store events to increase client base; networked with local foundations for local concierge programs;
- Ensured bi-weekly visual updates with focus on demographic
- Controlled weekly inventory through daily double-counts.
STORE MANAGER
BCBG BOUTIQUE
01.2007 - 01.2010
- Prioritized client service and ensuring repeat clients;
- Upheld operational standards objectives with regard to expense controls; conducted weekly audits and checklists to control operations;
- Maintained visual standards bi- weekly;
- Liaised with staff on sales goals and expectations via corporate;
- Identified key talent and promoted staff to top door stores.
REGIONAL VISUAL MANAGER, TIP COORDINATOR
MACY’S, SAN FRANCISCO
01.2005 - 01.2007
- Oversaw 9 locations throughout the San Francisco Bay Area;
- Created visual set-ups per store design; liaised with buyers and in-store VP’s; implemented visual directives;
- Facilitated visual workshops per department.
REGIONAL VISUAL MANAGER
VICTORIA’S SECRET, PACIFIC NORTHWEST
01.2002 - 01.2005
- Oversaw three brands within stores (Lingerie, Pink, and Fragrance) o 35 stores (territory: Northern California, Oregon, Washington), 4 of which were top doors o Integral team leader in opening new stores
- Mapped each store design to maximize sales;
- Maintained visual standards bi- weekly;
- Facilitated in-store workshops; created new merchandising directives per season.
STORE MANAGER, ASSISTANT MANAGER, SALES LEAD
PACE SETTER
01.1995 - 01.2002
- VICTORIA’S
- SECRET, SAN FRANCISCO
- Prioritized client service and ensuring repeat clients;
- Led clear communication of sales goals and expectations;
- Upheld operational standards objectives with regards to expense controls; conducted weekly audits and checklists to control operations;
- Decreased inventory loss
- 2
Education
Associate of Arts - Art History, Criticism, And Conservation
CCSF
San Francisco, CA06.1995
Skills
- Leadership
- Empowerment /Training and Development
- Visual Merchandising
- Creates solutions to elevate Luxury Store environment
- Operations and Human Recourses Cultivates Team to full potential and Productivity
- Build Client loyalty to the Brand
- Collaboration with local business and resources
Timeline
STORE MANAGER
Luxottica - Sunglass Hut
11.2019 - Current
STORE MANAGER
HUGO BOSS, SAN FRANCISCO
01.2016 - 08.2019
STORE MANAGER
TUMI, SAN FRANCISCO
01.2015 - 01.2016
STORE MANAGER
ANNE FONTAINE BOUTIQUE, SAN FRANCISCO
01.2012 - 01.2015
STORE MANAGER
BCBG BOUTIQUE
01.2007 - 01.2010
REGIONAL VISUAL MANAGER, TIP COORDINATOR
MACY’S, SAN FRANCISCO
01.2005 - 01.2007
REGIONAL VISUAL MANAGER
VICTORIA’S SECRET, PACIFIC NORTHWEST
01.2002 - 01.2005
STORE MANAGER, ASSISTANT MANAGER, SALES LEAD
PACE SETTER
01.1995 - 01.2002
Associate of Arts - Art History, Criticism, And Conservation
CCSF