ANNMARIE VIZCARRA
Corona,United States
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat, with strong relationship-building abilities. Friendly assistant manager with a background in various office settings. Knowledgeable about security, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities, and a resourceful approach. Maintain a clean driving record, a valid driver's license, and evidence of valid auto insurance throughout the employment lifecycle.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager/Digital Marketing manager
Dior lash studio
Corona, CA
10.2023 - Current
- Greeted and checked in 10+ incoming client's and checked out 10+ clients' leaving simultaneously
- Booked 40+ appointments while reducing time gaps, and increasing client bookings.
- Sale 50+ salon products and meeting every monthly quota or more
- Supported 10 Artists by doing tasks such as filling their lash boxes, stocking their supplies, informing them when client's arrived, handling client complaints
- Tasking 10 artists and 2 receptionists for maintenance and cleaning duties.
- Resolved 20+ problems and complaints from clients in person and over the phone.
- Corresponded with 40+ clients through email, telephone, or text message, throughout the day.
- Handled cash transactions, sales, and payments records accurately.
- Corrected data entry errors and time sheets.
- Trained new employees on studio procedures and customer service standards.
- Monitored inventory levels and ordered supplies as needed for services.
- Developed promotional materials to enhance the studio's marketing strategies.
Administrate Assistant/ Head Receptionist
Avista Senior Living
09.2021 - 02.2024
- Assisted in planning over 100 office events, meetings, and parties, ensuring smooth execution and positive outcomes for the residents and staff.
- Answered 3+ phone lines promptly, and directed incoming calls to the correct offices. Responded to 10 or more inquiries from callers seeking information about available housing, rent, medical assistance, and services per day.
- Greeted over 50 incoming visitors and medical assistants professionally, and provided friendly, knowledgeable assistance.
- Organized and tracked important medical information in Excel spreadsheets, and ran reports or generated graphs using data in computer databases and paper files.
- Scheduling maintenance repairs and coordinating work orders for residents, plumbing, electricity, etc.
- Collected rent and medical bills from residents.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service
- I conducted tours around the facility, highlighting key amenities and community features, emphasizing how these benefits streamline their move-in and daily living.
Logistics Coordinator /Administrative Assistant
Lamo Sheep Skin
02.2022 - 10.2022
- Enhanced three departments' stock efficiency by implementing five organizational systems for shoe samples, models, and testers.
- Completed 30+ forms, reports, logs, and records to quickly handle all documentation logistics.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Developed and updated 10+ spreadsheets and databases to track, analyze, and report on sales data and office products per day.
- Reduced shipping errors by closely monitoring inventory levels, and ensuring proper product labeling.
- Organized purchase and delivery of materials needed for various contracts.
- Managed inventory levels and maintained accurate records using inventory management software.
Assistant Store Manager
Party City
Corona, CA
06.2020 - 07.2022
- Managed registers, inventory, and scheduling for 15 employees to ensure a smooth workflow across all departments.
- Trained and mentored new staff to enhance service quality and operational efficiency.
- Coordinated balloon orders, in-store orders, and online orders.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Conducted regular team meetings to align goals and improve communication strategies.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Centennial High School
Corona, CA06-2020
Skills
- Data entry
- Sales
- Office administration
- Organization
- Social media marketing
- Teamwork
- Multi-line telephone operation
- Customer service
- 100 WPM typing speed
- Tech proficiency and computer software, including Microsoft Excel, PowerPoint, OneNote, Outlook, etc
- Communication
- Financial management
- Maintenance knowledge
Certification
- CPR American Heart Saver, 11/01/22
- Blood Borne Pathogen, 04/01/23
- American Red Cross
Timeline
Assistant Manager/Digital Marketing manager
Dior lash studio
10.2023 - Current
Logistics Coordinator /Administrative Assistant
Lamo Sheep Skin
02.2022 - 10.2022
Administrate Assistant/ Head Receptionist
Avista Senior Living
09.2021 - 02.2024
Assistant Store Manager
Party City
06.2020 - 07.2022
High School Diploma -
Centennial High School