Ann Marie Wheeler
Iowa Park,TX
Summary
Accomplished Nursing Assistant with 5 years of experience in patient care and support roles. Proficient in medication administration, patient transportation, and daily living activities. Possess a strong background in caregiving, hospice care, and senior care. Currently pursuing a degree in Nursing. Authorized to work in the US for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nanny/Babysitter
Private party/home owner
Wichita Falls, TX
03.2024 - Current
- Maintained accurate records of pick-up and drop-off times, ensuring efficient scheduling and timely arrivals
- Safely operated transfer vehicle to transport passengers between designated locations
- Adhered to all traffic laws, regulations, and safety protocols while driving on various road conditions
- Managed cash transactions for fare collection, accurately handling payments and providing change as needed
- Communicated effectively with passengers to provide updates on arrival times or any delays in the schedule
- Maintained a professional appearance at all times, wearing appropriate attire according to company standards
- Assisted elderly or disabled passengers in boarding or exiting the transfer vehicle safely and comfortably
- Performed routine maintenance tasks such as refueling the transfer vehicle, checking tire pressure, oil levels, etc
- Developed positive relationships with frequent passengers through friendly interactions
- Maintained a clean driving record throughout employment period
Psychiatric Nursing Assistant
North Texas State Hospital
Vernon, TX
04.2021 - Current
- Monitored vital signs and reported any abnormalities to the nursing staff
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Assisted in the implementation of patient care plans as directed by healthcare professionals
- Documented patient information accurately and timely in electronic medical records system
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Assisted in transporting patients to various departments within the healthcare facility for tests or procedures
- Maintained confidentiality of patient information at all times
- Participated in ongoing training programs to enhance knowledge of medical terminology, procedures, and equipment usage
- Contributed to a positive work environment by fostering teamwork among colleagues
- Escorted discharged patients safely out of the facility while providing appropriate instructions on follow-up care
Freight Team Member
Academy Sports + Outdoors
Wichita Falls, TX
11.2020 - 09.2021
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
- Collaborated with the sales team to identify upselling opportunities during interactions with customers, contributing to an increase in average order value by XX%
Caregiver/Personal Assistant
Visiting Angels
Wichita Falls, TX
02.2019 - 10.2019
- Charting daily activities
- Managed patient schedules and ensured timely appointments for optimal clinic efficiency
- Documented patient progress and treatment outcomes accurately in electronic medical records system
- Prepared treatment areas by cleaning equipment and ensuring availability of necessary supplies
- Provided guidance to patients on proper exercise techniques and home exercise programs to facilitate recovery
- Collaborated with other healthcare professionals to coordinate comprehensive care plans for patients' rehabilitation needs
- Maintained confidentiality of patient information according to HIPAA regulations at all times
- Performed administrative tasks such as answering phone calls, scheduling appointments, verifying insurance coverage, and handling billing inquiries
- Assisted in the development of customized treatment plans based on individual patient goals and therapist recommendations
- Monitored patients' vital signs before, during, or after therapy sessions as directed by the therapist
- Ensured compliance with safety guidelines when assisting patients with transfers or ambulation
- Demonstrated empathy towards patients' concerns while maintaining a professional demeanor
- Attended continuing education courses or workshops to stay updated on new techniques or advancements in physical therapy practices
- Provided emotional support to patients during challenging phases of their rehabilitation journey
- Maintained a clean and organized clinic environment, including sanitizing treatment tables, exercise equipment, and common areas
Education
College - Nursing
Vernon Regional Junior College
Wichita Falls, TX04.2026
Skills
- Continuous improvement
- Computer skills
- Nursing
- Hospital Experience
- Hospice Care
- Personal Assistant Experience
- Data collection
- Patient Care
- Home Care
- Caregiving
- Laundry
- Customer service
- Critical Care Experience
- Freight Experience
- Senior Care
- Medication Administration
Certification
- CNA
- CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Nanny/Babysitter
Private party/home owner
03.2024 - Current
Psychiatric Nursing Assistant
North Texas State Hospital
04.2021 - Current
Freight Team Member
Academy Sports + Outdoors
11.2020 - 09.2021
Caregiver/Personal Assistant
Visiting Angels
02.2019 - 10.2019
College - Nursing
Vernon Regional Junior College