Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anntoinette James

Executive Assistant
Hollywood,FL

Summary

Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

35
35
years of professional experience

Work History

Executive Assistant

Curley’s Hours Of Style Relief And Food Bank
08.2022 - 10.2022
  • Handled confidential and sensitive information with discretion and tact.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Conducted research and analyzed data to provide detailed reports on various business topics.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Created and managed office systems to efficiently deal with documentation.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Took notes and dictation at meetings.
  • Handled incoming and outgoing mail, email and faxes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Coordinated events and worked on ad hoc projects.
  • Volunteered to help with special projects of varying degrees of complexity.

Executive Assistant

Zeta Phi Beta
08.2006 - 07.2009
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated training and onboarding for incoming office staff.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Used advanced software to prepare documents, reports, and presentations.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.
  • Coordinated events and worked on ad hoc projects.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Handled incoming and outgoing mail, email and faxes.
  • Volunteered to help with special projects of varying degrees of complexity.

Legislative Assistant

State Of Florida House Of Representatives
01.1995 - 01.2002
  • Identified, researched and tracked legislative issues relevant to current public issues.
  • Conducted legislative research on wide range of topics.
  • Prioritized tasks to complete on time or ahead of schedule.
  • Greeted visitors entering office and asked questions to ascertain how to provide assistance.
  • Assisted other office administrators by answering phones, returning email messages and creating distribution lists.

Executive Secretary

New Century Development Corporation
01.1988 - 01.1995
  • Handled confidential information in professional manner.
  • Answered high volume of phone calls and email inquiries.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Coordinated travel arrangements and bookings for executive staff.
  • Developed and implemented office policies and procedures to facilitate smooth workflow.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Assisted in preparation of financial reports, budgeting and forecasting for executive office.
  • Collated and distributed agendas and minutes for all executive meetings.
  • Orchestrated successful conferences and associated travel for speakers and attendees.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Handled incoming and outgoing mail, email and faxes.
  • Took notes and dictation at meetings.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Wrote reports, executive summaries and newsletters.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Screened personal and business calls and directed to appropriate party.
  • Coordinated events and worked on ad hoc projects.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Associate of Arts - Early Childhood Education

Miami Dade College
Miami, FL

Skills

  • Sorting and Labeling
  • Meeting Agendas and Minutes
  • Employee Training
  • Report Analysis
  • Business Correspondence
  • Advanced MS Office Suite Proficiency
  • Mail Handling
  • Proper Phone Etiquette
  • Self Starter
  • Executive Support
  • Appointment Setting
  • Administrative Support Specialist
  • Interpersonal Communications
  • Invoice Preparation
  • Office Administration

Timeline

Executive Assistant

Curley’s Hours Of Style Relief And Food Bank
08.2022 - 10.2022

Executive Assistant

Zeta Phi Beta
08.2006 - 07.2009

Legislative Assistant

State Of Florida House Of Representatives
01.1995 - 01.2002

Executive Secretary

New Century Development Corporation
01.1988 - 01.1995

Associate of Arts - Early Childhood Education

Miami Dade College

Similar Profiles

CREATE PROFILE
Anntoinette JamesExecutive Assistant