Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Technician
US Renal
Cape Coral, FL
05.2022 - Current
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Provided direct patient care and assistance to healthcare team members.
Ensured that all medical equipment was properly maintained and sterilized.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Explained treatment procedures to patients and their families.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Organized supplies in order to maintain adequate stock levels throughout shift.
Conducted safety rounds regularly to ensure safe environment for patients.
Participated in quality improvement activities within the department.
Helped create a safe environment by following infection control policies.
Responded quickly in emergency situations by providing appropriate first aid measures.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Restocked unit frequently with necessary medical supplies.
Collected specimens from patients for laboratory testing purposes.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Fingerprint Technician
A-1 Fingerprinting
Hallandale, FL
03.2020 - 04.2022
Greeted clients and input.
Clean customers' hands and perform livescan.
For multiple agencies and/or schools.
Performed fingerprinting services for new hires, background checks and other purposes.
Maintained accurate records of all fingerprints taken, including name, date and time of service.
Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
Maintained a clean work environment free from clutter or hazardous materials.
Provided customer service support through phone calls, emails and other forms of communication.
Guest Service Associate/Operating Room Technician
Baptist Health South Florida South Florida
Boynton Beach, FL
04.2017 - 03.2020
Health Unit Coordinator duties.
Blood and medication pick up.
Assisted with transporting patients from pre-op to post-op areas as needed.
Provided assistance to nurses and other healthcare personnel in carrying out their duties as needed.
Restocked supplies, confirming sufficient inventory levels prior to procedures.
Performed sterilization processes after procedures to complete room turnaround.
Followed standard precautions using personal protective equipment to maintain safe and secure settings.
Transported patients to holding area to prepare for operating procedures.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Health Service Technician
Medical staffing network
Miami, FL
06.2014 - 04.2017
Kept watch on people with ongoing and serious health issues.
Maintained clean and well-organized environment to promote client happiness and safety.
Cared for sick and injured children
Medication Administration
Daily logging and reporting
Provided emergency first aid to injured persons in accordance with accepted standards of care.
Maintained a clean, organized work area and restocked supplies when necessary.
Coordinated with local paramedics or emergency personnel regarding patient transport or further treatment needs.
Responded quickly to emergency situations in an efficient manner while providing quality care to patients.
Recorded detailed notes about each patient's condition in the electronic health records system.
Administered oral medications to patients in accordance with doctor's orders.
Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
Adhered strictly to established policies, procedures and protocols related to medication administration.
Customer Service Manager
Larue Enterprises
Hallandale, FL
09.2010 - 12.2016
Oversaw addressing of customer requests for friendly, knowledgeable service and support.
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Interviewed, hired, and trained new quality-focused customer service representatives.
Helped customers work within established systems to achieve desired results and maintain company loyalty.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Provided exceptional customer service to ensure customer satisfaction.
Created reports on customer feedback, complaints, and suggestions for management review.
Teacher's Assistant
The Learning Corner
Hallandale, FL
01.2004 - 11.2006
Combined discipline plan with effective measures and lesson plans to increase concentration, participation, and progress student accountability.
Built and strengthened positive relationships with students, parents, and teaching staff.
Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
Helped students build learning and study skills to achieve educational goals.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Supported teachers by preparing materials, setting up equipment, and organizing supplies.
Supervised students during lunchtime, field trips, assemblies, and other activities.
Education
Diploma - Surgical Technology
Lorenzo Walker Institute of Technology
Naples, FL
07-2025
Clinical Experience - Surgical Technology
Lorenzo Walker Institute of Technology
Naples, FL
06-2025
Diploma - Phlebotomy
Beacon Hill Career Training
Fort Lauderdale, FL
03-2022
High School Diploma -
Hallandale High School
Hallandale Beach, FL
06.2004
Some College (No Degree) - Emergency Medicine
City College - Fort Lauderdale
Fort Lauderdale, FL
Skills
Personal Protective Equipment
Equipment Sterilization
Medical terminology knowledge
Case cart assembly
Sterilization procedures
Decontamination and sanitation
Instrument Sterilization
Vital signs monitoring
Specimen Collection
Mobility Assistance
Restocking supplies
Patient Observation
Emergency Response
Patient Education
Clinical Training
Handling Escalations
Workflow Management
Complaint resolution
Quality Assurance
Surgical Preparation
Patient Transport
Sterile technique
Surgical Procedures
Electronic medical records management
HIPAA proficiency
Collecting medical specimens
Passing surgical tools
Administering Medications
Surgical counts
Safely disposing of needles
Aseptic and sterilization techniques
Wound Dressing
Instrument preparation
Equipment Inspections
Certification
CPR
Hemodialysis
Timeline
Patient Care Technician
US Renal
05.2022 - Current
Fingerprint Technician
A-1 Fingerprinting
03.2020 - 04.2022
Guest Service Associate/Operating Room Technician
Baptist Health South Florida South Florida
04.2017 - 03.2020
Health Service Technician
Medical staffing network
06.2014 - 04.2017
Customer Service Manager
Larue Enterprises
09.2010 - 12.2016
Teacher's Assistant
The Learning Corner
01.2004 - 11.2006
Diploma - Surgical Technology
Lorenzo Walker Institute of Technology
Clinical Experience - Surgical Technology
Lorenzo Walker Institute of Technology
Diploma - Phlebotomy
Beacon Hill Career Training
High School Diploma -
Hallandale High School
Some College (No Degree) - Emergency Medicine
City College - Fort Lauderdale
CPR
Hemodialysis
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