Anny Fernandez
Yonkers,NY
Summary
Diligent Back Office Assistant with background in managing administrative tasks including correspondence, file management, and appointment scheduling. Strong interpersonal skills allow for effective communication with team members and clients alike. Known for enhancing office efficiency through streamlining processes, resulting in improved productivity. Experience in various software applications utilized in back office operations adds to overall effectiveness within such roles.
Overview
12
12
years of professional experience
Work History
Back Office Assistant
Techcomm Wireless Dominicana
Dominican Republic, Provincia Duarte
08.2014 - 07.2019
- Receive damaged equipment, send it for repair.
- Registering equipment to the system.
- Respond to client queries and maintained strong relationships with vendors.
- Receive the repaired equipment, update them in the system, call the customers to inform them that their device is ready to be delivered.
- Maintain communication with customer service and dispatch to coordinate deliveries.
- Conduct inventory levels and order new supplies.
Kuz Cosmetic
Branch Management Tree Services
Dominican Republic , Provincia Duarte
02.2009 - 07.2012
- Dispatch orders to sellers.
- Receive and place all merchandise in the system.
- Take inventory of the branch.
- Conducted regular inventory checks and restocked shelves when necessary.
- Performed cashier duties including processing payments, issuing receipts, and balancing daily transactions.
- Prepared orders for shipment or delivery based on customer requests.
Surtidora San Francisco
Account Assist
Dominican Republic , Provincia Duarte
07.2007 - 07.2008
- Inventory assistant.
- File organization assistant.
Education
Executive Secretariat -
Molina SRL
Dominican Republic 08-2009
High School Diploma -
Politecnico Vicente Aquilonos Santos
Dominican Republic 07-2008
Some College (No Degree) - Business Administration
Universidad Autonoma De Santo Domingo Uasd
Dominican Republic Skills
- Scheduling appointments
- Document Management
- File Management
- Meeting Coordination
- Presentation Creation
- Data entry expertise
- typing
Affiliations
- Making Accessories.
- Nail Posture.
- Makeup.
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Back Office Assistant
Techcomm Wireless Dominicana
08.2014 - 07.2019
Kuz Cosmetic
Branch Management Tree Services
02.2009 - 07.2012
Surtidora San Francisco
Account Assist
07.2007 - 07.2008
Executive Secretariat -
Molina SRL
High School Diploma -
Politecnico Vicente Aquilonos Santos
Some College (No Degree) - Business Administration
Universidad Autonoma De Santo Domingo Uasd
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