Anny Martinez
White Plains,NY
Summary
Results-driven management professional with extensive experience in overseeing center operations and leading teams to achieve operational excellence. Proven ability to implement strategic initiatives that enhance service quality and operational efficiency. Reliable team player with strong focus on collaboration and adaptability to changing needs, showcasing skills in leadership and operational management.
Overview
5
5
years of professional experience
Work History
General Moving Center Manager
Uhaul Moving and Storage
12.2019 - Current
- Successfully managed and hired candidates
- Organizing team roles and evaluating employee performance
- Conduct, reconcile and submit daily inventory on rental equipment and sales items
- Analyze Data to optimize operations, improve efficiency, and drive growth for the company
- Complete payroll process using workday and ensure it is finished accurately, promptly, and in accordance with accounting/business rules
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
Manager Trainee
Enterprise Holdings
10.2022 - 06.2024
- Ensured customers were completely satisfied with the customer service and rental equipment upon return
- Customer care coordinator
- Marketing coordinator and responsible for daily, weekly, and monthly sales objectives and customer satisfaction
- Inspected rental vehicles and ensured it adhered to all cleanliness guidelines and were undamaged
- Explained services and products to customers in friendly and engaging way.
- Reviewed financial accounts for accuracy and resolved discrepancies.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY12-2023
Associate of Science - Criminal Justice
Borough of Manhattan Community College
New York, NY12-2018
High School Diploma -
Leadership Institute High School
The Bronx, NY06-2016
Skills
- Operations management
- Staff leadership
- Interdepartmental collaboration
- Payroll administration and timekeeping
- Data analysis
- Hiring and onboarding
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsHealthcare benefitsPaid time offPaid sick leaveTeam Building / Company Retreats401k matchStock Options / Equity / Profit SharingTimeline
Manager Trainee
Enterprise Holdings
10.2022 - 06.2024
General Moving Center Manager
Uhaul Moving and Storage
12.2019 - Current
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Associate of Science - Criminal Justice
Borough of Manhattan Community College
High School Diploma -
Leadership Institute High School
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