Dedicated candidate to the Club Pilates brand who is eager to share devotion to Pilates and wellness. Fervent desire to serve others and be active in my community. Striving to work alongside like-minded individuals who are passionate and committed to promoting health and fitness. Experienced in management operations and launching new storefronts, positive and clear communicator.
Overview
12
12
years of professional experience
Work History
Pilates Instructor
Club Pilates Franchise LLC
12.2019 - Current
Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
Maintained a clean and organized studio space, ensuring a safe environment for all participants.
Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
Contributed to studio''s revenue growth by promoting private lessons and package deals.
Transfer Center Coordinator
Reach Air Medical / Calstar
06.2020 - 08.2024
Seek and obtain hospital bed placement, isolation housing and transfer for every positive Covid-19 patient within the State of California throughout the peak of the pandemic
In addition to facilitating transfer and admissions throughout 5 contracted hospital systems including: Northern California Adventist Health; Enloe; Arrowhead Regional; Northbay; Vacavalley; and the following Dignity Facilities: Marian, French, Dominican and Arroyo Grande Hospital
Initiate and arrange hospital, emergency department and transfer admissions, as well as future surgery reservations with appropriate nursing units at each hospital
Contact medical facilities to complete transfer arrangements for patients as well as communicate with inpatient and emergency departments regarding pending admissions
Assist physicians with inbound and outbound consults; as well as arrange for both air and ground transports
Collaborate with insurance companies to approve patient stays and process patient insurance information to confirm eligibility
Medical Office Manager
VA Northern California Health Care System
06.2021 - 09.2022
First point of contact for Veterans, assists with scheduling, provides education and conflict resolution
Act as standing office manager Gastroenterology Surgery Clinic
Schedule Palliative Care, Hospice, in addition to Gastroenterology Clinic and surgical appointments
Primary point of contact for inbound Covid-19 Vaccination appointment scheduling line for all VA locations across Northern California, serving hundreds of Veterans daily
Work closely with clinical staff to ensure patients have an equal opportunity to obtain VA services
Complete documentation related to HIPPA, health care, consent, and legality
Facilitate clear communication among patients and providers
Utilize various software programs to schedule appointments, document patient contact
Medical Office and Surgical clinic inventory and restock
Barista Manager
Dutch Bros
02.2014 - 06.2021
Worked as a floating manager "Dutch Mobster" for Dutch Bros Headquarters in the Northern California Region and traveled to train and open new storefront locations
Ensured all business practices met company standards and ensured product quality
Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Managed scheduling of all employees for new locations and franchises
Maintained accurate inventory counts to meet customer demands and sustain operations.
Firefighter
Sacramento Fire Department
02.2018 - 08.2020
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Transfer Center Coordinator
Pro-Transport 1
04.2019 - 06.2020
Urgently coordinate inpatient and emergency department transfer admissions including surgical arrangements
Expedite medical and trauma transfers for Southern California Adventist Health facilities including White Memorial, Glendale and Simi Valley Hospitals
Work closely with outside medical and insurance agencies to complete transfer arrangements
Process insurance information while accurately confirming eligibility
Track bed assignments, availability, and discharges at multiple facilities simultaneously
Emergency Medical Technician
Pro-Transport 1
04.2019 - 12.2019
Responsible for direct patient care, including stabilizing patients and determining best course of action based on triage assessments
Monitor and evaluate patient medical status and vital signs during transit from scene to hospital
Develop strong relationships with other medical professionals to foster an environment of high quality and efficient patient care
Diligently operate numerous emergency vehicles to keep patients, public and first responders safe
Emergency Medical Technician
Thunder Valley Casino and Resort
02.2019 - 03.2019
Maintain composure and decisive proactive judgement while acting as first on scene in emergent situations; Triage and provide medical care for multiple patients simultaneously
Administer direct patient care, including stabilizing patients and determining best course of action based on initial triage
Immobilize patients for transport using splints, backboards, and other spinal immobilization devices
Deliver both first aid and life-supporting care to ill or injured individuals in the pre-hospital setting
Emergency Medical Technician
Sacramento Valley Ambulance
06.2018 - 01.2019
Assess emergency situations and administer stabilizing measures for patients
Conduct equipment and vehicle inspections adhering with required maintenance schedules
Document all patient care detailing type of incident and course of treatment
Perform CPR and utilize cardiac defibrillator to revive patients in cardiac arrest or arrythmia
Assist higher scopes of practice in critical care and ALS transports
Train newly hired EMTs through on-the-job instruction, offering insight to job duties and assessing shift performance
Food Truck Manager
Kona Ice
03.2013 - 08.2017
Trained new staff members on company policies, procedures, and safety guidelines for smooth onboarding experiences.
Evaluated sales data to identify trends, adjust menu offerings, and make informed decisions for future growth and success.
Streamlined order processing with improved systems organization, resulting in faster service times for customers.
Operated food truck & oversaw daily financial tasks such as cash handling, recordkeeping, and reporting to ensure accuracy and transparency in all transactions.
Education
Bachelor of Science - Biomedical Sciences (Pre-Med)
California State University - Sacramento
Sacramento, CA
08.2022
Associate of Science - Social & Behavioral Sciences
Sierra College
Rocklin, CA
08.2021
Comprehensively Certified Pilates Instructor -
Club Pilates
Sacramento, CA
12-2019
Fire Fighter 1
Sierra College
Rocklin, CA
01-2019
Emergency Medical Technician Certification - Emergency Medicine
California State University - Sacramento
Sacramento, CA
04.2018
Skills
Management & Leadership Experience
Comprehensive Fitness Instruction
Quality control
Positive Attitude
Attention to Detail
Reliability
Team building
Operations Monitoring
Outreach event coordination
Reporting and documentation
Hiring and Training
Negotiation and Conflict Resolution
Timeline
Medical Office Manager
VA Northern California Health Care System
06.2021 - 09.2022
Transfer Center Coordinator
Reach Air Medical / Calstar
06.2020 - 08.2024
Pilates Instructor
Club Pilates Franchise LLC
12.2019 - Current
Transfer Center Coordinator
Pro-Transport 1
04.2019 - 06.2020
Emergency Medical Technician
Pro-Transport 1
04.2019 - 12.2019
Emergency Medical Technician
Thunder Valley Casino and Resort
02.2019 - 03.2019
Emergency Medical Technician
Sacramento Valley Ambulance
06.2018 - 01.2019
Firefighter
Sacramento Fire Department
02.2018 - 08.2020
Barista Manager
Dutch Bros
02.2014 - 06.2021
Food Truck Manager
Kona Ice
03.2013 - 08.2017
Associate of Science - Social & Behavioral Sciences
Sierra College
Emergency Medical Technician Certification - Emergency Medicine
California State University - Sacramento
Bachelor of Science - Biomedical Sciences (Pre-Med)