Annysa Andrews
Lawrenceville,GA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fine Jewlery Sales Associate
Macy's
11.2023 - Current
- Enhanced customer satisfaction by providing personalized fine jewelry recommendations based on their needs and preferences.
- Developed long-lasting client relationships through attentive service, fostering trust, and ensuring repeat business.
- Assisted with inventory management, maintaining accurate records of stock levels and ensuring proper display of merchandise.
- Facilitated seamless transactions by processing payments efficiently while adhering to company policies and procedures.
- Participated in ongoing training programs to stay current with industry trends, product knowledge, and sales strategies.
- Navigated challenging customer situations with professionalism, resolving issues promptly and preserving brand reputation.
Expo, Host, Togo
Just Brunch Breakfast Bar
02.2023 - 09.2023
- I'm in charge of ensuring the food gets to the tables in a timely manner and with the highest quality
- I also ensure the presentation of the food is up to par
- I would also take togo orders and communicate with the guest about the status of their orders along with ensuring everything they would need would be in the bag
- Lastly, as a host I was in charge of seating the whole restaurant and being the first line of action for our guests' experience
- Provided exceptional customer service to guests, addressing inquiries promptly and professionally.
Host, Togo server, Food Runner
Pappadeaux Seafood Kitchen
11.2020 - 02.2023
- As a host, I was the first line of defense so I would ensure the guests' experience started off well
- Within hosting at PDX there are multiple positions and the highest and most respected is the board runner as they will manage the entire host stand along with ensuring our guests are seated
- The board runner makes the different calls on the parties and where they would seat them and most importantly how they will seat them
- The board runner must be able to lead their ship through the night
- As a togo server, I had to ensure the quality of the food is up to par with our standards along with accommodating to anything else the guest would need
- I also had to deal with money and ensure the drawer was not over nor under the specified amount by the end of the night
- Then as a food runner, I would have to ensure the food is brought to the tables in a timely manner along with making sure the food went to the right person
- I was also responsible for the tidiness of the line in the kitchen where the servers would garnish
- I would keep the area restocked and clean.
Gymnastics Coach/Front Desk Receptionist
Georgia Gymnastics Academy
07.2021 - 06.2022
- I taught gymnastics to students of all ages but I mostly worked with 5-14 year olds
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Designed effective workout routines to target specific muscle groups and improve overall strength and flexibility for gymnastics success.
- Evaluated gymnasts'' progress through regular assessments, adjusting training plans accordingly for optimal results.
- I actually started as someone in the front desk who would run payments and keep files organized
- I would also handle any guest inquiries like adding/dropping a class and would find the best spots for the students.
- Enhanced athlete performance by implementing tailored training programs and coaching techniques.
Education
Bachelors of health Science -
Georgia Southern University
01.2024
Skills
- Cheerleading
- Organizational skills
- Analytical Thinking
- Sports coaching
- Gymnastics
- Customer service
- The ability to work under pressure
- Teamwork
- Compassion
- Time management
- Detail oriented
- Leadership
- Flexibility
- Problem solving
- Front Desk
- Sales Techniques
- Quotas and Goals
- Cash Handling
- Retail Sales
Certification
CPCT/A, I became certified my senior year in high school after being chosen for an internship through Emory Johns Creek. Through that experience I was able to use what I learned and studied for in my PCT class and utilized it in the real world. Along with gaining some more knowledge on where I want to be in the future. But as a PCT, I performed palliative care which is care that ensures comfortability. It is a lot of one on one patient interactions.
Timeline
Fine Jewlery Sales Associate
Macy's
11.2023 - Current
Expo, Host, Togo
Just Brunch Breakfast Bar
02.2023 - 09.2023
Gymnastics Coach/Front Desk Receptionist
Georgia Gymnastics Academy
07.2021 - 06.2022
Host, Togo server, Food Runner
Pappadeaux Seafood Kitchen
11.2020 - 02.2023
Bachelors of health Science -
Georgia Southern University