Summary
Overview
Work History
Education
Timeline
Generic

Anon Dhason

Chicago,IL

Summary

Resume Summary:

Highly motivated Business Analyst with a solid foundation in SaaS product support and technical expertise. Currently pursuing a Master’s in Business Analytics, leveraging a strong background in troubleshooting and process optimization to analyze data, drive strategic decisions, and improve business performance. Adept at understanding client needs, translating requirements into actionable insights, and collaborating with cross-functional teams to deliver impactful solutions. Proven ability to thrive in dynamic environments and committed to driving operational excellence.

Overview

8
8
years of professional experience

Work History

Product Support Specialist

Sellerchamp LLC
07.2021 - 05.2024
  • Assist small business online sellers with Bulk listing there products and growing therebusiness online
  • Help customer's with Managing there inventory across various Marketplaces
  • Create API and FTP integrations between Sellerchamp, Marketplaces and Supplier
  • Help Customer's with Order Fulfillment via Amazon FBA, Walmart WFS and variousother Fulfillment services

Product Support Specialist

Webgility Technocrats LLC
09.2019 - 05.2021
  • Assisted online Sellers with Listing there products and managing the inventory onvarious Marketplaces and Online Stores
  • Assisted customer's with managing stock database via MYSQL
  • Used to provide support for QuickBooks and Netsuite to manage the Accounting ofthe Online Sellers
  • Helped with consolidation of sales

Technical Support Executive

Protegir Infosystems Pvt Ltd
06.2016 - 07.2019
  • Helped Customer's with myhosting.com and Ingram Micro domain related issues
  • Assisted customer's on Office 365 issues realted to cloud
  • Resolved DNS and name servers related issues

Education

Bachelor Of Science - Biotechnology

IPS ACADEMY
01.2014 - 1 2017

Master Of Business - Business Analytics

DePaul University
Chicago, IL

Timeline

Product Support Specialist

Sellerchamp LLC
07.2021 - 05.2024

Product Support Specialist

Webgility Technocrats LLC
09.2019 - 05.2021

Technical Support Executive

Protegir Infosystems Pvt Ltd
06.2016 - 07.2019

Bachelor Of Science - Biotechnology

IPS ACADEMY
01.2014 - 1 2017

Master Of Business - Business Analytics

DePaul University
Anon Dhason