Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Interests
Work Availability
Work Preference
Timeline
SalesManager

ANOOP SASIDHARAN NAIR

Kansas City,KS

Summary

Professional product and software engineering leader with extensive experience in envisioning end product developing and delivering high-quality software solutions. Strong focus on collaboration, ensuring adaptive and reliable project execution. Skilled in ideating, strategy, forecasting, continuous delivery, cloud and software architecture. Driven by results, fostering collaboration, innovation, and optimizing processes for impactful outcomes.

Overview

19
19
years of professional experience

Work History

Manager - Technology

H&R Block
09.2018 - Current
  • Led, managed and served/developed multiple high performance teams that delivered direct customer value-driven products and services.
  • Ideated and engineered product features based on customer engagement, innovation and core user experience.
  • Responsible for Discovery, Planning, Forecasting, Budgeting, Development, quality and release of multiple H&R Block internal and customer facing applications simultaneously.
  • Owned, managed and delivered the flagship "SpruceMoney" banking application product since its inception and launch in 2021, in addition to other key applications in the Financial Services domain of H&R Block. Implemented many key banking features in SpruceMoney from ground up.
  • Led a team to develop an enterprise-wide Azure based automation framework for testing web, backend, API and mobile applications, which was implemented and used widely across multiple applications in H&R Block.
  • Led the development and rollout of an Azure based PowerBI reporting tool that measures the implementation and tracking the progress of various DevOps OKRs across multiple projects.
  • Implemented continuous plan and strategy for optimizing operational cost of software development with extensive vendor integrations across multiple projects. One of the many ROI was to achieve approximately 70% savings in monthly API costs singularly via Application re-evaluation, Vendor negotiations, Process Automation and Engagement.
  • Ideated and led application IT Infrastructure and implemented Complex IT web and mobile applications on Azure cloud from scratch for Financial Services Org. Developed enterprise reports and visualization for Leadership team. Also revamped three legacy IT systems on KTLO mode.
  • Provided regular feedback to junior, mid-level and senior engineers on individual performance metrics and observations.
  • Provided regular metric driven updates and constructive feedbacks to the Leadership.
  • Cultivated partnerships between engineering, product and User Experience personnel to create holistically designed continuously improvised products.
  • Led an overall revamp for improving application resiliency and stability from ground up.
  • Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects.
  • Evaluated ongoing development efforts, providing feedback on potential methods of expediting completion and improving final results.
  • Led development of five simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements.

Manager

Enlighted Energy Systems
05.2017 - 07.2018
  • Collaborating with different stakeholders to define the vision and roadmap for IoT products, considering budget, customer needs, and technical feasibility.
  • Completed technical study and implemented Enlighted Energy products in across multiple states in business houses, warehouses and offices, thus helping to generate additional 60% revenue and reducing operational and energy cost of the client by 50%.
  • Led requirement analysis, discovery, development and deployment of multiple Enlighted products and applications.
  • Set up a base lab in India office and setup a full fledged hardware and software development team to develop new business and tech initiatives from scratch, thus improving the budget efficiency by 40% and delivering multi-regional support across timezones.
  • Implemented improvised test automation coverage using Selenium and Java, covering web, UI, and backend API testing and certification, reducing the deployment cycle by 70%.
  • Setup 24/7 monitoring and support model for the applications to improve operational excellence and delivery.
  • Managing strict project timelines, budgets, and resource allocation across different teams.
  • Establishing data collection and analysis processes to extract valuable insights from IoT sensor data.
  • Developing data visualization tools to present actionable insights to decision-makers.
  • Utilizing data to optimize operations, improve customer experience, and identify new business opportunities.

Operations Manager

Amazon India Development Center
03.2016 - 05.2017
  • Managed development, testing and production release and maintenance of Amazon device projects.
  • Handled 5 high performance teams working on Kindle, Echo family, FireOS and Home Automation, delivering applications that have cross-application dependencies.
  • Developed ull fledged team from ground up in India delivery center, thus delivering multi-regional application development and release strategies.
  • Implemented required improvements in process and protocol to regularly review key OKRs, Metrics, Delivery and Operational excellence to match defined standards.
  • Managed cross-functional teams of technical and non-technical resources to deliver against goals and ensure high-quality service delivery and execution.
  • Provided regular performance feedbacks to junior, mid-level and senior engineers on individual and team key performance indices.
  • Responsible for evaluation and hiring of technically experienced and fresh talent for various projects.

Assistant Project Manager

RR Donnelley
01.2014 - 03.2016
    • Led multiple teams by managing the delivery of internal and external customer facing applications for web and mobile platforms.
    • Part of the Leadership team to review the existing process and implement CMMI level 3 and later CMMI level 4 process across multiple projects.
    • Ideated and set up a Quality Assurance Center of Excellence team from scratch to improve quality assurance process and protocols for the various projects.
    • Led a small team of engineers to develop an in-house automation testing tool from scratch, based on Java and Selenium; and deploying to various application testing within time and budget.
    • Reduced the overall regression testing duration by 75%, thus improving the cycle time from development to deployment to Production; and improved application quality by 80% busing automated regression and maintenance.
    • Set up a JMeter Performance testing team from scratch, with limited budget. Implemented and released for usage for different teams, thus helping improve overall application performance metrics.
    • Achieved a CSAT score of 9/10 streak since the launch of the initiatives.
    • Provided performance feedback to junior, mid-level and senior engineers based on the defined performance goals and metrics.
    • Actively involved in hiring strategy for multiple projects across the organization.

Software Engineering Team Lead

Accenture India
02.2006 - 12.2013
    • Launched the career as Associate Software Engineer till Software Engineering Team Lead in Accenture.
    • Part of delivering products for multiple projects catering to Fortune 500 Clients of Accenture.
    • Develop new features, unit tests & integration tests using Java, Python, .NET technologies for various Clients like a large US retail bank, a telecom company in Australia and product company in Finland, among many others.
    • Support architecture & design review, code review & coverage review for features and bug fixes.
    • Drive improvements to FTPE code coverage, reliability, performance, organization and maintainability.
    • Support data quality validations on Production MySQL/ MariaDB post-rollout of new features.
    • Mentor team members and drive technical evaluations of external candidates.
    • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
    • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
    • Developed code using C++,Java, Unix and other programming languages to develop/maintain frameworks for integrated applications.
    • Collaborate with stakeholders, and drive continued increase in test automation coverage.
    • Define, monitor, optimize & enforce structure, coding standards, quality & coverage levels for the test suite.
    • Drive continuous improvements for test quality, timeliness and efficiency.

Education

Bachelor of Technology - Computer Science And Engineering

Mahatma Gandhi University
Kottayam, India
01-2005

Skills

  • Product Engineering
  • Generative AI implementation and Ideas
  • Data Analysis, Strategy and Decisioning
  • Strategic Planning and Product Increment
  • Enterprise Architecture
  • Identity and Access Management
  • Planning, Budgeting, Forecasting
  • Critical Thinking
  • Vendor management
  • Disaster Recovery and Resiliency
  • Cloud FinOps
  • Application Security
  • DevOps
  • Mentoring and People Development
  • Project Management
  • Agile framework
  • Java and Net technologies
  • Web/Mobile Development
  • Unix, , Python, SQL, Oracle, JIRA, Selenium

Accomplishments

  • Ideated and implemented AI based prototypes as value additions for Product and Quality streams at H&R Block, US.
  • Winner of the first ever "Best of Block" competition amongst various projects conducted in H&R Block, India.
  • First to implemented DevOps penetration in Tier 1 internal project within 6 months in H&R Block, India.
  • Implemented Automation testing within two PY quarters with 60% automation penetration in Enlighted Inc.
  • Developed various tools for automating manual process and tasks, few of which are mentioned below
  • Tool for Server downtime check and reboot using Bourne Shell
  • Developed a tool for Automated Build verification for Dev and QA team using Bourne Shell, to fix the incorrect build implementation issue for a Fortune 500 Telecom company.
  • Ideated a Mobile App for Ticketing Application Queue Management for internal use to track open customer queue issues.
  • Developed and implemented test automation frameworks implementation for faster Regression timeline for mobile applications
  • Ideation and implementation of Process Improvements with benefit quantification via ACES portal

Software

Java

NET

Unix

Python

Selenium

Languages

English
Full Professional
Spanish
Elementary
Hindi
Full Professional

Interests

Teaching & mentoring

Reading

Traveling

Volunteering

Cooking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridRemoteOn-Site

Important To Me

Career advancementCompany CulturePersonal development programsWork-life balanceFlexible work hoursWork from home optionHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company Retreats

Timeline

Manager - Technology

H&R Block
09.2018 - Current

Manager

Enlighted Energy Systems
05.2017 - 07.2018

Operations Manager

Amazon India Development Center
03.2016 - 05.2017

Assistant Project Manager

RR Donnelley
01.2014 - 03.2016

Software Engineering Team Lead

Accenture India
02.2006 - 12.2013

Bachelor of Technology - Computer Science And Engineering

Mahatma Gandhi University
ANOOP SASIDHARAN NAIR