Anoosh Nersiss
Garden Grove,CA
Summary
A professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager Specialty Coffee
Nordstrom
Newport Beach, CA
02.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Created reports on sales trends, inventory levels, and financial data.
- Recruited and trained new employees to meet job requirements.
Customer Service Representative
Macy's
Costa Mesa, CA
08.2022 - 02.2024
- Knowledgeable store policies and procedures
- Assisted customers in online orders, returns, non-congruent, and more
- Knowledge of POS and MPOS procedures and proficiency in all transactions, including BOPS pickup
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Waitress/ Assistant Manager
Jaaaaan Restaurant
Glendale, CA
03.2022 - 12.2022
- Conducted thorough research of new wholesale food suppliers, resulting in cost-effective partnerships and improved ingredient quality.
- Accurately calculated future kitchenware and equipment needs, placing orders in a timely manner to prevent any disruptions in the kitchen's workflow.
- Managed and organized vendor contracts and invoices, ensuring transparency and accountability in financial transactions.
- Oversaw the performance of restaurant staff, promoting a culture of excellence, and delivering high-quality dining experiences to customers. Make 3 bullets.
Barista
Starbucks
Huntington Beach, CA
01.2020 - 04.2022
- California certified food handler
- Achieved the status of Certified Barista Trainer, demonstrating expertise in coffee preparation and customer service
- Maintained cleanliness and adhered to safety standards, resulting in zero safety incidents.
- Implemented FIFO inventory system, reducing waste and maintaining product freshness.
- Trained seven new partners in operational procedures, enhancing team efficiency and customer service.
Assistant Manager
Cali Clothing
Huntington Beach, CA
01.2018 - 01.2020
- Translated complex concepts into compelling visuals for T-shirts, resulting in unique and appealing designs.
- Utilized digital design programs to create custom orders, enhancing the efficiency of the design process.
- Managed inventory levels and work schedules, ensuring adequate coverage and timely restocking to maintain a well-structured work environment.
- Translated complex concepts and data into compelling visuals for T-shirts, resulting in unique and visually appealing designs for customers.
Education
J.D. - Law
Northwestern California University School of Law
Sacramento, CA05-2029
Bachelor of Arts - International Studies
University of California, Irvine
Irvine, CA06.2021
Skills
- MS Office programs
- Coral Draw
- Detail oriented
- Customer service
- Leadership
Languages
Arabic
Native/ Bilingual
Armenian
Native/ Bilingual
Certification
- Food Handlers
Timeline
Assistant Manager Specialty Coffee
Nordstrom
02.2024 - Current
Customer Service Representative
Macy's
08.2022 - 02.2024
Waitress/ Assistant Manager
Jaaaaan Restaurant
03.2022 - 12.2022
Barista
Starbucks
01.2020 - 04.2022
Assistant Manager
Cali Clothing
01.2018 - 01.2020
J.D. - Law
Northwestern California University School of Law
Bachelor of Arts - International Studies
University of California, Irvine