Summary
Overview
Work History
Education
Skills
Timeline
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ANORA PLANT

Rexburg,ID

Summary

I love to explore new places and hike new locations. I hiked 27 miles to the highest mountain in Utah, Kings Peak!

Overview

3
3
years of professional experience

Work History

Graves Customer Service Operator

AvantGuard
Rexburg, ID
06.2024 - Current
  • 80+ hours of responding promptly and professionally to customer inquiries, requests, and complaints. Adhering strictly to all safety regulations while performing duties according to established procedures. Operating call center telephone console to answer incoming calls and direct them to appropriate personnel. Utilizing problem-solving skills when responding to difficult customer inquiries or complaints. Monitoring queues for incoming calls; managed overflow volume during peak periods.

Sales Associate

Wallbrothers Barn
Orem, UT
03.2022 - 09.2023
  • 800+ hours of assisting customers with product selection, sizing and styling, maintaining cleanliness of store environment including floors, windows, displays and handled customer complaints in a professional manner.

Baker

Crumbl
Orem, UT
05.2021 - 10.2021
  • 400+ hours of fast-paced environment, focused on high efficiency output and quality assurance, product fulfillment/creation, packaging, and delivery, collaborated with other bakers on staff to complete tasks efficiently within set deadlines.

Education

High School Diploma -

Mountain View High School 3.8 GPA
Orem, UT
05-2023

Bachelor of Science - Wildlife Management

Brigham Young University - Idaho 3.5 GPA
Rexburg, ID

Skills

  • Over 1,000 hours of experience with customer service

Timeline

Graves Customer Service Operator

AvantGuard
06.2024 - Current

Sales Associate

Wallbrothers Barn
03.2022 - 09.2023

Baker

Crumbl
05.2021 - 10.2021

High School Diploma -

Mountain View High School 3.8 GPA

Bachelor of Science - Wildlife Management

Brigham Young University - Idaho 3.5 GPA

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