Anquannette Harried- Robinson

- Responsible for the collection, counting, sorting, and wrapping of currency.

- Participates in the transfer of currency off the floor.

- Transports the currency to the restricted area for counting.

- Ensures key control procedures are followed.

- Responsible for operating currency counters, adding machines and other

- Works professionally with other departments as needed to complete tasks.

- Maintains strict confidentiality in all company matters.

• Handled customer inquiries and suggestions courteously and professionally.

• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to customer requests for products, services, and company information.
• Utilized customer service software to manage interactions and track customer satisfaction.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.