Anquetta Hayes
Laurel,MS
Summary
Slot Attendant with the abilities in maintaining machines, managing money and updating accounts. I'm well-organized and forward-thinking with a positive and upbeat approach to serving guests. I'm Prepared to take on a dynamic new role and challenges with room for advancement.
Overview
14
14
years of professional experience
Work History
Coil Winder
Howard's Industry
Ellisville, MS
03.2023 - Current
- Set up and adjusted machinery to specific needs.
- Observed counter and stop machines to determine number of specified coils.
- Used hand tools to cut wire and thread.
- Used wire or bolt cutters to cut wires and form leads.
- Understood and followed oral and written directions.
- Selected coil-forming devices for specified coils to fasten device onto machine arbor, spindle, or mandrel.
- Calculated distances, surface areas and volumes using basic math skills.
- Reviewed wiring diagrams and work orders to determine type and size of wiring specified.
Slot Floor Stand in Supervisor
Bok Homa Casino
Heidelberg, MS
06.2018 - 05.2021
- Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Provided IT and software trouble-shooting support to rest of the organization.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Observed gamblers' behavior for signs of cheating such as marking, switching or counting cards, notifying security staff of suspected cheating.
- Monitored payment of hand-delivered jackpots to verify promptness.
- Recorded specific details of malfunctioning machines and filed operational reports to obtain necessary maintenance and repair services.
- Surveilled slot machine areas of casino, checking for patron compliance with established gaming rules.
- Answered patron questions about gaming machine functionality and explained how to properly use devices.
- Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
Slot Attendant
HomaHomaHoma Casino
Heidelberg, MS
10.2015 - 05.2021
- Dispensed funds for machine jackpots and change for player needs.
- Enhanced customer loyalty by learning names and preferences.
- Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Notified security department of identified or suspected illegal play activities and player behaviors.
- Addressed complaints quickly by actively listening to concerns and applying effective issue resolution skills to come up with creative and mutually satisfactory solutions.
- Recorded specific details of malfunctioning machines and filed operational reports to obtain necessary maintenance and repair services.
Deboner
Wayne Farms Inc.
Laurel, MS
01.2014 - 03.2014
- Used sizing guidelines to cut products and arranged pieces in trays.
- Properly stored meat to decrease waste and increase product freshness span.
- Filled daily specialized requests and completed wholesale orders.
Drive Thru Packer
Vic's
Laurel, MS
06.2011 - 07.2013
- Restocked workstation with supplies and communicated out of stock items to management.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments.
- Verified orders and bagged items for easy transport.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Served drinks and prepared specialty beverages.
Cashier
Hardee's Food Systems Inc.
Laurel, MS
08.2010 - 06.2011
- Promoted specific item options to drive sales and achieve add-on purchases.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education
High School Diploma -
Northeast Jones High School
Laurel, MS05.2013
Some College (No Degree) - Business Administration
University Of Southern Mississippi
Hattiesburg, MSSkills
- Maintaining machines
- Data entry
- Serving customer needs
- Dispensing payouts
- Performing diagnostics
- Providing change
- Minor maintenance work
Timeline
Coil Winder
Howard's Industry
03.2023 - Current
Slot Floor Stand in Supervisor
Bok Homa Casino
06.2018 - 05.2021
Slot Attendant
HomaHomaHoma Casino
10.2015 - 05.2021
Deboner
Wayne Farms Inc.
01.2014 - 03.2014
Drive Thru Packer
Vic's
06.2011 - 07.2013
Cashier
Hardee's Food Systems Inc.
08.2010 - 06.2011
High School Diploma -
Northeast Jones High School
Some College (No Degree) - Business Administration
University Of Southern Mississippi
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