Achieved successful outcomes in business administration and marketing through proactive engagement in projects. Enhanced analytical and problem-solving skills, contributing to improved decision-making processes. Promoted continuous learning and collaboration to support business growth initiatives.
Overview
2026
2026
years of professional experience
Work History
Creative Director
Creative Velocity
2024 - Current
Developed innovative branding strategies to enhance company visibility and market positioning.
Collaborated with cross-functional teams to ensure cohesive design and messaging across all platforms.
Directed creative projects from concept to execution, maintaining alignment with client objectives and timelines.
Mentored junior designers, fostering skill development and promoting a collaborative team environment.
Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
Formulated and monitored budgets to manage expenses and control costs.
Marketing Coordinator Assistant
A&B Holdings
09.2021 - 2023
Support Marketing Coordinator in developing and executing marketing campaigns: Assist in creating and implementing marketing strategies to promote products or services
Conduct market research and competitor analysis: Assist in gathering and analyzing data on market trends, customer preferences, and competitor activities to identify opportunities and make informed marketing decisions.
Collaborate with the marketing team to develop engaging and persuasive content for various marketing channels, such as websites, social media, email campaigns, and print materials. This may include writing copy, designing graphics, and proofreading materials for accuracy and consistency.
Administrative Assistant
Ale Parking Solutions
11.2018 - 01.2021
Provide administrative support: Assist with day-to-day administrative tasks, such as managing calendars, scheduling meetings, preparing documents and presentations, and handling correspondence.
Maintain records and databases: Organize and maintain files, records, and databases, ensuring accuracy and confidentiality. This may include managing employee records, client information, financial data, and other important documents.
Coordinate and facilitate communication: Serve as a point of contact for internal and external stakeholders, answering inquiries, relaying messages, and coordinating communication between different departments or individuals. This may involve scheduling meetings, preparing agendas, and taking meeting minutes.
Customer Service Representative
General Dynamics Call Center
10.2016 - 08.2017
Handle customer inquiries and provide exceptional customer service: Answer incoming calls, respond to customer inquiries, and resolve issues or complaints in a professional and timely manner. Provide accurate and helpful information to customers, ensuring their needs are met and their concerns are addressed.
Process orders and manage customer accounts: Assist customers with placing orders, processing payments, and updating account information. Ensure accuracy and efficiency in order processing, and maintain detailed records of customer interactions and transactions.
Troubleshoot technical issues: Assist customers with troubleshooting technical problems related to products or services. Provide step-by-step instructions, troubleshoot common issues, and escalate complex problems to the appropriate technical support team if necessary.
Education
Bachelor Of Business Administration and Marketing -
Western Governors University
Salt Lake City
Bachelor of Science - Civil Engineering
University of Alabama
Tuscaloosa
05.2016
Bachelor of Science - Civil Engineering
University of Alabama A&M
Huntsville
05.2015
Skills
Led communication strategy development to enhance brand visibility Oversaw diversity marketing campaigns to reach broader audiences Directed comprehensive market research and analysis to inform strategic decisions Managed digital marketing initiatives to drive engagement Championed brand management efforts to strengthen market position Implemented office technology solutions to improve efficiency Orchestrated advertisement and promotion strategies to maximize reach Cultivated relationships across social media platforms to boost brand loyalty Supervised customer relationship management processes to enhance client satisfaction
COURSES
Concepts in Marketing, Sales and Customer Contact
Business Structures and Legal Environment
Marketing Management
Western Governors University
INTERNSHIPS
Marketing Coordinator Assistant, PDG
May 2017 — May 2019
Atlanta
Assist in managing social media accounts: Help in creating and scheduling social media posts, monitoring engagement and interactions, and responding to comments and messages. This includes staying updated with social media trends and best practices to optimize engagement and reach.
Help planning and coordinating promotional events, such as product launches, trade shows, and community outreach programs. This may involve logistics management, vendor coordination, and on-site support during the events.
Assist in conducting market research and competitor analysis: Help in gathering and analyzing data on market trends, customer preferences, and competitor activities. This includes conducting surveys, analyzing industry reports, and monitoring competitor strategies to identify opportunities and make informed marketing decisions.
Timeline
Marketing Coordinator Assistant
A&B Holdings
09.2021 - 2023
Administrative Assistant
Ale Parking Solutions
11.2018 - 01.2021
Customer Service Representative
General Dynamics Call Center
10.2016 - 08.2017
Bachelor of Science - Civil Engineering
University of Alabama
Bachelor of Science - Civil Engineering
University of Alabama A&M
Creative Director
Creative Velocity
2024 - Current
Bachelor Of Business Administration and Marketing -